Senior Business Intelligence Analyst

About the role

The Senior Business Intelligence Analyst partners with operational groups across the organization on identifying opportunities for analytic reporting and dashboard solutions to provide operational groups with a single version of the truth of descriptive analytics. The role requires a strong understanding of business systems and processes to leverage insights from data to optimize organizational opportunities.

Responsibilities

• Accelerates insight identification by providing high quality visualizations and leading analysis which guide end users' interpretations of complex and sometimes muddled data.
• Assists on the design, development, deployment, and testing of descriptive analytics that provide insightful output.
• Outputs include reports, dashboards, insights, recommendations, etc.
• Hands on with business intelligence software such as Power BI, Tableau, SAS Visual Analytics, etc.
• Performs analysis and problem formulation to ensure accurate requirements are captured.
• Query various data sources to create cross-functional datasets for analytic solution needs.
• Exploration of other internal and external data sources as needed to fulfill requirements.
• Performs explanatory, pattern, and trend analysis on student academic and success data, recruitment and enrollment data, state board pre-licensure exams, financial and operational data.

Requirements

• Bachelor's degree in information systems, computer science, data science, or a related field.
• 3+ years of experience working as a business/data analyst or similar role.
• Experience in higher education student life cycle process.
• Experience with programming languages like C#, Python, or similar.
• Demonstrated experience and working knowledge of relational databases and database query tools (SQL Server or similar).
• Experience creating data visualizations using Power BI, Tableau, or similar applications.
• Ability to use excellent organizational and analytical skills to self-direct, self-pace, multi-task, and function well under pressure of deadlines and conflicting priorities.
• Ability to gather data from multiple resources and synthesize information for analysis and reporting purposes.
• Ability to translate business needs into actionable requirements for developing appropriate solutions.
• Ability to prioritize and perform multiple tasks simultaneously.
• Ability to effectively communicate, written and orally.
• Demonstrated experience with agentic process automation and AI-assisted tools - including Claude Code (or similar), AI design/prototyping tools, Microsoft Copilot, and similar applications - highly desirable.

Qualifications

• Experience with Campus Vue, Blackboard, Canvas, Salesforce, and Anthology.
• Knowledge of Power BI, Tableau, SAS Visual Analytics, etc.
• Strong organizational and analytical skills.
• Excellent communication skills.
• Self-motivated and able to work independently.

Skills

• Power BI Developer
• Data Visualization
• SQL
• AI Coding Assistants like Anthropic's Claude and Claude Code
• Agentic Process Automation

Benefits

West Coast University offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. We are committed to supporting our employees' well-being and career growth.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate the needs of the organization and the employee.

Company Culture

At West Coast University, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and respected. We strive to foster a culture of teamwork, collegiality, transparency, and a student-centric approach to all we do. Join us in making a difference in the lives of our students and colleagues.