Senior Business Intelligence Analyst

About the role

You will play a critical role in transforming clinical and operational data into meaningful insights that directly support patient care, operational efficiency, and strategic decision-making across Cincinnati Children’s Hospital Medical Center. You will collaborate closely with clinical, operational, and technical stakeholders to design and deliver high-quality reporting solutions that help leaders understand performance, identify trends, and drive improvement.

Responsibilities

• Collaborate with stakeholders to understand and gather requirements for Epic reporting solutions.
• Design, develop, and maintain custom reports within the Epic reporting framework, ensuring the accuracy and reliability of data.
• Utilize Epic's reporting tools to create and enhance reports based on end-user needs.
• Work with Epic analysts and end users to troubleshoot and resolve reporting functionality or data integrity issues.
• Collaborate with the Data and Analytics team to integrate Epic reporting solutions with other systems and data sources.
• Provide training and support to end users on utilizing and interpreting Epic reports.
• Document technical specifications, data mappings, and report configurations in our enterprise data catalog.
• Ensure compliance with regulatory requirements and organizational policies in developing and maintaining Epic reports.

Job Responsibilities

• User requirements: Gather, prepare and analyze user requirements to create complex reports and moderately complex to advanced dashboards, utilizing enterprise data systems (such as Epic Slicer Dicer, Caboodle & Clarity, SAP/Crystal, Business Objects, etc.). Participate in code reviews, including reviewing code of others.
• Training: Develop end-user education strategies and develop or oversee the development of end-user materials for end user training, adoption and education. Provide detailed ad hoc analysis for hospital departments and divisions. Develop mastery of specific hospital data domains and provide consultation to customers and other technical staff. Mentor junior members of the team related to specific technical skills as well as troubleshooting skills, departmental processes and general professionalism.
• Technical skill: Continually develop professional skills and assist with the development of others. Maintain Epic certifications where appropriate, including obtaining additional certifications in other modules. Expand oral and written communication skills, particularly related to translating customer requirements into BI solutions. Plan and execute testing plans.
• Project management: Timely completion of assigned tasks. Accurate & timely communication of status. Effectively balance multiple concurrent project assignments. Develop task priorities and timelines. Identify recurrent technical support issues and develop solutions. Serve as project manager for complex projects. Perform other duties as assigned.
• Analysis: Analyze Business Intelligence requests to align with existing tools and processes, as well as develop new processes and investigate new tools where appropriate. Use troubleshooting skills to effectively support Business Intelligence solutions and assist others in solving escalated issues. Develop support plans for new solutions. Escalate unresolved issues with urgency. Seek the appropriate resources needed for activities with multiple tasks. Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues. Be personally accountable for commitments to projects.

Qualifications

• Bachelor's degree in a related field
• 5+ years of work experience in a related job discipline
• Previous clinical experience in a healthcare or hospital setting is a plus
• Certification in Epic's Cogito Administration or relevant Epic certifications
• Proven experience in report development within the Epic reporting environment, including familiarity with Clarity or Caboodle
• Knowledge of healthcare industry standards and regulations, including HIPAA, and the ability to ensure compliance with report development
• Experience with data visualization tools such as Power BI
• Familiarity with Epic modules and their underlying data structures is highly desirable

Benefits

Comprehensive benefits package including medical, dental, vision, retirement savings plan, paid time off, and more.

Pay

$91,520.00 - $116,688.00 Annualized pay may vary based on FTE status

Schedule

Full time

Shift

Day (United States of America)

Department

IS Digital Strategy

Employee Status

Regular FTE 1 Weekly Hours 40

Primary Location

Remote

About Us

We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. Cincinnati Children's Is Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025) One of the nation's America’s Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.