Senior Business Intelligence Analyst

Key Responsibilities

• EDI Implementation & Project Management
  • Lead the implementation and onboarding of EDI non-core transactions, including: EDI 844 Chargeback Processing, EDI 849 Chargeback Responses, EDI 844 Resubmissions, and EDI 845 Contract Eligibility & Pricing
  • Analyze client and supplier requirements for the electronic exchange of information and ensure compatibility between internal and external systems
  • Manage and analyze requests for new EDI projects, interfaces, enhancements, and change requests
  • Develop and maintain project plans, implementation schedules, risk assessments, and status reporting
  • Coordinate testing activities, defect resolution, user acceptance testing (UAT), and production deployments
  • Partner with EDI IT, Connectivity Support, suppliers, third-party providers, and business stakeholders to resolve implementation and production issues
  • Participate in post-implementation support and stabilization activities
  • Monitor implementation milestones and proactively identify and mitigate project risks
• Business Intelligence & Analytics
  • Gather, document, and translate business requirements into actionable reporting, dashboards, and visualization solutions
  • Perform data analysis to identify trends, opportunities, operational gaps, and process improvement initiatives
  • Develop dashboards and reports utilizing Google Docs, BigQuery, Spanner, Looker, and other reporting tools
  • Create KPI reporting and performance metrics to measure EDI adoption, implementation effectiveness, chargeback automation, and operational efficiencies
  • Provide data-driven recommendations to leadership and business stakeholders
• Process Optimization & Process Mining
  • Collaborate with process owners and technology stakeholders across multiple business functions to identify inefficiencies and improve process execution
  • Utilize process mining tools to analyze process performance, identify bottlenecks, and drive continuous improvement initiatives
  • Manage and prioritize incoming requests for process mining enhancements and workflow optimization opportunities
  • Develop process maps, workflow documentation, business requirements, and standard operating procedures
  • Identify automation opportunities that reduce manual effort, improve compliance controls, and enhance customer experience
• Stakeholder Management & Communication
  • Facilitate written and verbal communication with internal and external business partners
  • Build strong partnerships with suppliers, third-party providers, contract administration teams, and technology organizations
  • Present project updates, operational metrics, implementation status, and improvement recommendations to leadership
  • Provide training and knowledge transfer to internal stakeholders and external business partners

Qualifications

• Education: Bachelor's degree in Business, Information Systems, Computer Science, Supply Chain, Analytics, or a related field; or equivalent combination of education and experience
• Experience:
  • 2+ years of experience in EDI implementations, business intelligence, business analysis, process improvement, or related fields
  • Experience managing cross-functional projects and stakeholder relationships
  • Experience supporting implementation or integration initiatives involving suppliers, customers, or third-party partners

Preferred Qualifications

• Experience with healthcare distribution, contract administration, pricing, chargebacks, or supply chain operations
• Experience implementing or supporting EDI transaction sets, including: EDI 844, EDI 845, EDI 849
• Knowledge of project management methodologies and change management practices
• Experience working with vendor onboarding, trading partner setup, and EDI mapping activities

Technical Skills

• Electronic Data Interchange (EDI)
• BigQuery, Spanner
• Looker Studio
• Google Sheets
• Google Cloud Platform
• JDE / ERP Systems
• SAP / Vistex Knowledge
• Data Analysis and Visualization
• Process Mapping and Documentation
• Dashboard Development
• Root Cause Analysis
• Project Planning and Coordination

Core Competencies

• Analytical Thinking
• Process Improvement Mindset
• Project Management
• Customer Focus
• Problem Solving
• Communication & Influencing
• Cross-Functional Collaboration
• Organizational Agility
• Continuous Improvement
• Attention to Detail
• Accountability
• Results Orientation

Pay

Our Base Pay Range for this position: $76,000 - $126,600