Senior Business Intelligence Analyst

About the role

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,300 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Responsibilities

• Help set a broad company vision for the way we communicate data and our value proposition to clients
• Partner with business stakeholders to understand unique client situations and deliver analyses to show the value of Flywire's value and performance
• Lead the design and development of customer-facing dashboards
• Collaborate with product and engineering teams to ensure that reporting and analytical solutions are secure, scalable, and part of a seamless user experience

Qualifications

• 5-7 years of experience in business intelligence, product management, data and analytics, or a related field
• Proven ability to influence cross-functional teams
• Strong experience with business intelligence tools is required, with a preference for Looker and Sigma
• Comfortable presenting to both internal and external stakeholders
• Strong communication skills: You can make even the most complex data easy to comprehend
• Emerging data science and analytical skills
• Familiar and comfortable with emerging AI technologies, digital assistants for natural language queries, and core LLM tools
• Strong business acumen by connecting data and dashboard design decisions to revenue, client retention, and broader company strategy, not just technical execution