Senior Business Analyst

About the role

We are a Colorado-based company dedicated to improving the health of our state. Our focus is on enhancing quality, member experience, outcomes, and cost. We are committed to driving improvements through our mission and values, which are centered around diversity, equity, and inclusion.

Responsibilities

• Leads corporate projects by defining business requirements and aligning business and application system solutions with organizational strategy.
• Facilitates complex stakeholder discussions, interviews, and workshops to uncover business needs, challenge assumptions, and drive consensus on solutions.
• Serves as a subject matter expert (SME) within assigned business domains and applications, maintaining deep knowledge of business processes, systems, regulatory requirements, and industry trends.
• Provides consultative guidance to business and IT leadership on solution options, impacts, and risks.
• Owes the accurate creation, validation, and delivery of Business Requirements Documentation and Functional & Non-Functional Requirements. Ensures documentation quality, completeness, traceability, and alignment with enterprise standards and compliance expectations.
• Leads solution design collaboration by partnering with technical teams, architects, and business stakeholders to evaluate alternatives, define system behavior, and ensure solutions meet both business and technical requirements.
• Facilitates and leads User Acceptance Testing (UAT) strategy and execution, including test planning, stakeholder coordination, defect resolution, and final business signoff. Ensures delivered solutions meet intended outcomes and quality standards.
• Performs project leadership responsibilities, including scope definition, prioritization, timeline coordination, and risk identification. May manage projects or major workstreams across all phases of the project lifecycle, ensuring delivery aligns with business objectives.
• Supports advanced application and process support, leading root cause analysis for complex issues and driving resolution through collaboration with technical teams, vendors, and business stakeholders.
• Leads system implementation efforts, including business requirement validation, gap analysis, cost-benefit evaluation, solution recommendation (build vs. buy), testing coordination, end-user training support, and development of documentation and knowledge transfer materials.
• Establishes and enforces documentation standards, governance practices, and quality expectations. Reviews and provides feedback on deliverables produced by other analysts to ensure consistency and excellence.
• Acts as a mentor and leader within the Business Analyst community, providing guidance, coaching, and knowledge sharing to IT Business Analysts. Supports onboarding, skill development, and adoption of best practices across the team.
• Builds strong cross-functional relationships and serves as a trusted advisor to business and IT partners. Communicating complex concepts clearly, influences decision-making, and helps stakeholders understand impacts, trade-offs, and recommendations.
• Drives continuous improvement and innovation by identifying opportunities to streamline processes, enhance systems, and improve delivery practices. Champions system development methodologies (SDLC/Agile), quality initiatives, and organizational transformation efforts.

Qualifications

• Education: Bachelor’s degree. Equivalent combination of experience and/or education may substitute with a preference for seven years progressive relevant work experience.
• Experience: Seven years’ of progressive experience including advanced analytical and project leadership experience. (i.e. Business Analysis, Application Systems Development, Management Engineering, Health or Life Insurance); which includes three years in an analytical role. Three years’ Health care management or insurance industry experience preferred.

Skills

• Demonstrated analytical, problem-solving and research skills required to identify and define requirements, evaluate and select appropriate solutions to business problems or opportunities.
• Ability to discern patterns and correlate unrelated information, conceptualize, and translate ideas from abstract to concrete.
• Ability to work at a general, global level, at a detail, specific and build up or down between levels.
• Demonstrated ability to lead cross-functional initiatives.
• Supports the company’s mission, vision and values.

Benefits

• Pay: $106,300.00 - $127,100.00 annually.
• Benefits: Medical, dental, vision insurance that starts the first day of the month following start date. Supplemental insurance such as critical illness and accidental injury. Health care and dependent care flexible spending account options. Employer-paid basic life insurance and AD&D (employee, spouse and dependent). Short-term and long-term disability coverage. Voluntary life insurance (employee, spouse, dependent). Paid time off. Retirement plan. Tuition reimbursement (based on eligibility). Annual bonus program (based on eligibility, requirements and performance).
• Work Environment: Hybrid model work environment, a blend of 'In-Office' and 'Remote.' Not able to support out of state employees at this time as we continue to serve our members and community in the metro Denver area and across the beautiful state of Colorado.