Senior Business Facilitator | Data Centers

About the role

Corgan is actively recruiting a dynamic Senior Business Facilitator to join the firm as part of our Data Centers team. The ideal candidate will have a passion for business facilitation, process improvement, and client engagement.

Responsibilities

• Evaluate business processes, workflows, systems, and reporting tools to identify opportunities that improve efficiency, consistency, scalability, and quality.
• Develop and implement operational improvements aligned with firm standards, policies, and strategic objectives in support of our Project Managers, Principals, and the Sector.
• Partner with project and sector leadership to develop and drive adoption of new processes, technologies, reporting tools, and best practices that enhance business performance.
• Develop, maintain, and communicate key business performance metrics and dashboards that support sector leadership decision making.
• Monitor and analyze business and project performance indicators, including accounts receivable, utilization, contract tracking and status, proposal pipeline, additional services, project financial health, and business development activities.
• Identify trends, risks, and opportunities, providing actionable recommendations related to staffing, project performance, operational priorities, and business growth.
• Lead, mentor, and develop Business Facilitators through coaching, performance management, career development planning, and ongoing feedback.
• Foster a collaborative, service focused culture centered on accountability, operational excellence, and continuous improvement.
• Assess staffing needs, support recruiting efforts, and conduct performance evaluations to meet current and future sector demands.
• Provide portfolio level coordination and oversight for strategic client accounts, supporting alignment of client requirements, business practices, and project delivery approaches across multiple projects and project teams.
• Partner with Principals and Project Managers to promote communication, consistency, and effective execution across the client portfolio.
• Maintain visibility into client initiatives, project pipelines, and upcoming opportunities to support forecasting, resource planning, and business development efforts.
• Help ensure client requirements, decisions, and portfolio level initiatives are communicated, understood, and implemented consistently across project teams.
• Facilitate the sharing of lessons learned, client preferences, standards, and project information to improve efficiency and consistency across project teams.
• Monitor portfolio schedules, milestones, deliverables, and key action items to identify risks, communication gaps, and opportunities for improved coordination.
• Collaborate with project leadership to address portfolio related issues, support accountability, and facilitate timely resolution of challenges impacting multiple projects.
• Support project teams in forecasting workload, revenue, and resource needs while promoting consistent business practices and contract administration across the portfolio.

Qualifications

• Demonstrates initiative in identifying opportunities, risks, inefficiencies, and emerging business needs, proactively developing solutions before issues impact project or portfolio performance.
• Strong analytical and critical thinking skills, with the ability to synthesize complex business, financial, operational, and project information into clear insights and actionable recommendations.
• Strategic mindset with the ability to identify trends, anticipate challenges, and develop approaches that improve business performance, operational effectiveness, and client service.
• Excellent collaboration, communication, and relationship building skills, with the ability to develop trust, build consensus, and influence decisions across all levels of the organization and with key client stakeholders.
• Demonstrated ability to lead, mentor, and develop high performing teams while fostering a culture of accountability, collaboration, and continuous improvement.
• Strong business and financial acumen, including the ability to evaluate project and portfolio performance, identify risks and opportunities, and support informed decision making.
• Proven ability to influence outcomes and collaborate effectively across multidisciplinary teams and stakeholders.
• PMP certification or equivalent program management credential preferred.

Skills and Attributes

• Demonstrates initiative in identifying opportunities, risks, inefficiencies, and emerging business needs, proactively developing solutions before issues impact project or portfolio performance.
• Strong analytical and critical thinking skills, with the ability to synthesize complex business, financial, operational, and project information into clear insights and actionable recommendations.
• Strategic mindset with the ability to identify trends, anticipate challenges, and develop approaches that improve business performance, operational effectiveness, and client service.
• Excellent collaboration, communication, and relationship building skills, with the ability to develop trust, build consensus, and influence decisions across all levels of the organization and with key client stakeholders.
• Demonstrated ability to lead, mentor, and develop high performing teams while fostering a culture of accountability, collaboration, and continuous improvement.
• Strong business and financial acumen, including the ability to evaluate project and portfolio performance, identify risks and opportunities, and support informed decision making.
• Proven ability to influence outcomes and collaborate effectively across multidisciplinary teams and stakeholders.

Requirements

• Demonstrated experience leading and developing professional staff within a multidisciplinary environment.
• Experience supporting large client portfolios, multi project programs, or strategic client accounts.
• Strong understanding of project and portfolio financial management, including fee planning, forecasting, utilization, profitability, accounts receivable, and business performance reporting.
• Experience developing and implementing operational improvements that enhance efficiency, consistency, and scalability.
• Proficiency with business management systems and reporting platforms, including project management, financial, CRM, resource planning, and project information management tools.
• Proven ability to influence outcomes and collaborate effectively across multidisciplinary teams and stakeholders.

Benefits

Corgan offers a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, 401(k) plan, paid time off, and flexible spending accounts. We also provide opportunities for professional development, wellness programs, and a supportive work environment.

Pay

The salary range for this position is $80,000 - $120,000 annually, commensurate with experience and qualifications.

Schedule

This position is designated as full-time on-site and requires the employee to be physically present at the assigned office location Monday through Friday during standard business hours. Regular, reliable on-site attendance is an essential function of this role.