Senior Business Development Manager - Retail

About the role

Join us in connecting people to commerce in this vital, rewarding role. Diebold Nixdorf is seeking a high-energy, creative Senior-level Business Development Manager to accelerate growth across the North American Retail market / Tier 1, Fortune 500 Retailers.

Responsibilities

• Identify, pursue, and close net-new retail opportunities across North America, with a primary focus on general merchandise and specialty retail.
• Clearly articulate Diebold Nixdorf’s retail value proposition, emphasizing operational modernization, cloud-enabled platforms, and ecosystem flexibility.
• Develop and execute creative go-to-market strategies, including joint pursuits with third-party technology partners.
• Build and maintain strong executive-level relationships with retail decision makers (CIO, COO, CTO, Store Operations, Digital).
• Act as a market “edge,” bringing insights on retailer priorities, competitive dynamics, and emerging technology trends back into the organization.
• Collaborate closely with product, partner, services, and marketing teams to shape compelling, outcome-driven solutions.
• Own the full opportunity lifecycle—from prospecting and qualification through deal structure, negotiation, and close.
• Consistently exceed pipeline creation and revenue targets.

Qualifications

• 8+ years of business development or enterprise sales experience in retail technology, SaaS, services, or systems integration - Tier 1, Fortune 500 Retailers.
• Proven track record of success in sales within Point of Sale POS (Hardware and Software) kiosk, self-checkout, mobile computing, electronic shelf labels and/or broader retail technology solutions.
• Demonstrated hunter mentality with a track record of net-new logo acquisition.
• Strong understanding of retail operations, store systems, and digital transformation.
• Experience selling complex, multi-solution offerings, including partner-led or ecosystem-based solutions.
• High creativity and comfort with ambiguity—able to create opportunity, not wait for it.
• Executive presence with the ability to influence and lead without authority.
• Ability to travel up to 50% of the time - Willingness to travel as needed across North America.

Preferred Qualifications

• Comprehensive knowledge of Retail Store Technology and its utilization within the environment.
• General knowledge of Diebold Nixdorf products and services is a plus.
• Proven success in high quota carrying position.
• Consultative sales experience with complex solution design is desired.
• Skills, characteristics, traits and work habits that greatly enhance the likelihood of success as a Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy, and TEAMWORK.
• Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
• Proven relationship building skills at all levels of the organization, including senior executive levels.
• Proficient in all MS Office products with an emphasis on Co-Pilot, Excel, PowerPoint, Word and Teams.
• Possess experience with and high acumen within Salesforce.com to manage activities, pipeline, and forecasting.

Total Potential Compensation Range

Total Potential Compensation Range: $230,000 - $260,000 comprised of base salary plus sales incentive compensation. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience.

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• Critical illness, Accident, and Hospital Indemnity Insurance
• 401(k) Savings Plan
• Health Savings Account
• Leave of Absence Benefits
• Paid Time Off

About Us

Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.