Senior Business Development Manager (Relocation Support Provided)

Our Journey – The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group expanded into North America. Driven by the vision to make every day more rewarding, ShopBack saves members money and time while enabling merchants and brands to engage cost-effectively. Founded in 2014, ShopBack powers over US$5.5 billion in annual sales for over 20,000 partners and has rewarded shoppers with more than US$900 million in Cashback. Its payment solution, ShopBack Pay, offers a convenient and rewarding checkout option.

About The Role

This role is for a commercially savvy professional with monetization ideas and an existing book of business. It’s a strategic position with broad responsibility over key merchant relationships and commercial negotiations, not a caretaker role. You’ll operate with autonomy over your portfolio while partnering with the Head of Business Development to shape strategy, pipeline, and team growth. This role is based in Austin, Texas, with relocation support provided.

Responsibilities

• Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms to drive revenue growth.
• Lead renewals and expansions across key accounts, focusing on unlocking incremental margin and volume.
• Partner with the Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
• Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product, including partnership campaigns and platform reliability issues.
• Build and maintain the judgment, relationships, and operating knowledge to step into a Head of Business Development role if needed.
• Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance.

Requirements

• 5+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
• Proven track record structuring and closing complex commercial deals beyond managing existing relationships.
• Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
• Data-driven and critical thinker; able to form insights from data and articulate the reasoning behind recommendations.
• Leadership-ready, with the desire and capability to step into a leadership role as the position evolves.
• Comfortable with ambiguity and proactive in taking initiative.
• Expertise in ad-sales and media monetization, with a proven track record selling digital performance media (in-app, web, CRM) and physical offline/in-store inventory. Experience pitching retail media, rate cards, and flat-fee placement packages alongside core performance agreements.
• AI-native; proficient in using AI tools as a default way of working.

Skills

• Agency: Take ownership and act without waiting for permission; find solutions to obstacles and follow through.
• Judgement: Aim for high-impact decisions, prioritizing the bigger picture over individual interests; move quickly and confidently while knowing when a call matters.
• Learning Velocity: Quickly pick up new skills and adapt to better methods; benchmark against the best and continuously raise the bar.
• Tenacity: Stay resilient under pressure, debate openly before deciding, then commit fully and support the team.

Benefits

• Career growth opportunities to take on greater challenges and realize ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.