Senior Business Continuity Specialist

This role supports the design, implementation, and governance of the organization’s business continuity and disaster recovery (BC/DR) programs, ensuring effective resilience capabilities aligned with regulatory expectations, risk appetite, and organizational priorities. The Senior Specialist operates independently on complex assignments, providing guidance to business units, supporting resilience planning and testing, and delivering insights on risks, gaps, and program effectiveness.

Responsibilities

• Support execution and enhancement of the enterprise business continuity and disaster recovery programs, including policies, standards, and governance practices
• Conduct and support business impact assessments (BIAs) and risk assessments, including threat, hazard, and resilience evaluations for business units and third parties
• Partner with business units to develop and maintain business continuity plans (BCPs) and disaster recovery strategies
• Facilitate and support testing and exercises, including scenario-based simulations and recovery validation activities
• Monitor and support response to business disruption events, including tracking, reporting, and participation in crisis management activities
• Support development of resilience reporting, metrics, and dashboards, providing insights on program effectiveness and emerging risks
• Identify and assess control gaps, risks, and improvement opportunities, and support remediation tracking and validation
• Provide guidance to stakeholders on business continuity best practices and regulatory expectations
• Support coordination of regulatory exams, audits, and reviews, including documentation and response activities
• Contribute to maintenance of program documentation, procedures, and standards
• Analyze data and trends to identify emerging risks and resilience vulnerabilities
• Support continuous improvement of BC/DR processes, tools, and methodologies

Requirements

Applies best practices and knowledge of internal/external business challenges to improve products, processes, or services. Is accountable for small projects or programs with manageable risks and resource requirements. Resolves difficult and complex problems using judgment and analysis; contributes to problem-solving in collaborative settings. Interprets policies and adapts them to new situations. Demonstrates judgment in selecting methods to solve problems that have cross-functional impacts or require balancing competing priorities. Applies advanced knowledge of job area with experienced understanding of functional area.

Qualifications

• Bachelor’s degree in a field relevant to the role (or 4 additional years of relevant experience in lieu of a degree)
• 4 - 6 years of relevant experience
• Strong knowledge of business continuity and disaster recovery frameworks and practices
• Understanding of operational resilience, crisis management, and risk assessment methodologies
• Experience supporting BIAs, continuity planning, and testing programs
• Strong analytical and problem-solving skills with ability to assess risks and controls
• Ability to communicate effectively across business and technical stakeholders
• Strong organizational and project management skills
• Experience with BC/DR tools (e.g., Fusion, ServiceNow, BC in the Cloud) preferred
• Experience with incident notification tools (e.g., Everbridge, AlertMedia) preferred

Benefits

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: Accrue up to 15 days in your first year, plus 40 hours of sick time and 3 personal days (refresh annually)
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Pay

Target compensation: $93,000 - $111,000

Schedule

Monday through Friday, 8:00 AM - 5:00 PM

Location

Marlboro, MA or Hillsboro, OR