Senior Business Continuity Specialist
About the Role
The Senior Business Continuity Specialist supports the design, implementation, and governance of the organization’s business continuity and disaster recovery (BC/DR) programs. This role ensures the organization maintains effective resilience capabilities aligned with regulatory expectations, risk appetite, and organizational priorities. The Senior Specialist operates independently on complex assignments, providing guidance to business units, supporting resilience planning and testing, and delivering insights on risks, gaps, and program effectiveness.
Responsibilities
- Support execution and enhancement of the enterprise business continuity and disaster recovery programs, including policies, standards, and governance practices
- Conduct and support business impact assessments (BIAs) and risk assessments, including threat, hazard, and resilience evaluations for business units and third parties
- Partner with business units to develop and maintain business continuity plans (BCPs) and disaster recovery strategies
- Facilitate and support testing and exercises, including scenario-based simulations and recovery validation activities
- Monitor and support response to business disruption events, including tracking, reporting, and participation in crisis management activities
- Support development of resilience reporting, metrics, and dashboards, providing insights on program effectiveness and emerging risks
- Identify and assess control gaps, risks, and improvement opportunities, and support remediation tracking and validation
- Provide guidance to stakeholders on business continuity best practices and regulatory expectations
- Support coordination of regulatory exams, audits, and reviews, including documentation and response activities
- Contribute to maintenance of program documentation, procedures, and standards
- Analyze data and trends to identify emerging risks and resilience vulnerabilities
- Support continuous improvement of BC/DR processes, tools, and methodologies
Scope
- Applies best practices and knowledge of internal/external business challenges to improve products, processes, or services
- Accountable for small projects or programs with manageable risks and resource requirements
- Resolves complex problems using judgment and analysis; contributes to problem-solving in collaborative settings
- Interprets policies and adapts them to new situations
- Demonstrates judgment in selecting methods to solve problems with cross-functional impacts or competing priorities
- Applies advanced knowledge of job area with experienced understanding of functional area
- Works independently within defined specialties; adapts methods and procedures for routine work with minimal oversight
- Accountable for deliverables; may mentor others and coach or review their work
Requirements
Education: Bachelor’s degree in a field relevant to the role (or 4 additional years of relevant experience in lieu of a degree)
Experience: 4–6 years of relevant experience
Skills
- Strong knowledge of business continuity and disaster recovery frameworks and practices
- Understanding of operational resilience, crisis management, and risk assessment methodologies
- Experience supporting BIAs, continuity planning, and testing programs
- Strong analytical and problem-solving skills with ability to assess risks and controls
- Ability to communicate effectively across business and technical stakeholders
- Strong organizational and project management skills
- Experience with BC/DR tools (e.g., Fusion, ServiceNow, BC in the Cloud) preferred
- Experience with incident notification tools (e.g., Everbridge, AlertMedia) preferred
Location
Marlboro, MA or Hillsboro, OR
Pay
Target compensation: $93,000–$111,000
Schedule
Monday through Friday, 8 AM–5 PM
Benefits
- Traditional medical, dental, and vision coverage
- Generous 401(k) match
- Paid Time Off: Up to 15 days accrued in the first year, plus 40 hours of sick time and 3 personal days annually
- Paid federal holidays
- Special employee pricing on lending products (e.g., mortgage, auto, and personal loans, subject to eligibility and underwriting criteria)