Senior Business Associate - VP

This role reports to the Banking Resource Management Lead within the broader Banking Business Execution team. The Human Capital team plays a critical strategic role in designing, implementing, and executing workforce strategies to support Banking (Investment Banking, Corporate Banking, Commercial Banking) business objectives.

Responsibilities

• Support the development and implementation of a global workforce strategy that aligns with business goals and ensures optimal talent allocation.
• Support workforce forecasting, headcount planning, and talent supply-demand modeling across all banking divisions.
• Support and coordinate the different stages of the headcount approval process.
• Collaborate with Finance, HR, Business Execution, and Citi’s Global business leaders to align and embed Citi’s workforce strategy with its ambitious business growth plans, ensuring the right talent is in place for expansion and transformation initiatives.
• Leverage advanced analytics and tools such as Tableau to provide insights into workforce trends and optimize labor costs.
• Build predictive workforce models that support financial planning, cost management, and operational efficiency.
• Report on workforce KPIs and human capital ROI to senior leadership and board members.
• Support workforce transformation initiatives, including automation and future-of-work strategies.

Requirements

• 7+ years of experience in workforce planning, talent forecasting, human capital strategy, and organizational design.
• Experience in project management and initiative ownership, preferably in Human Capital/Workforce Planning or similar business strategy initiatives within a large investment bank or financial institution.
• Experience working with multiple stakeholders across geographies, functions, and seniority levels.
• Strong ability to work cross-functionally with senior executives, including Business Unit Managers, Workforce Planning, Senior Vice Presidents, Workday, and HR leaders in a global matrixed environment.
• Experience in data-driven decision-making.
• Expertise in workforce analytics, HR technology, and human capital (a plus).
• Experience presenting to senior-level management.
• Proficient in Advanced Excel, PowerPoint, and Tableau.
• Bachelor’s/University degree; Master’s degree preferred.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including vacation, sick leave, and holidays.
• Discretionary and formulaic incentive and retention awards (for eligible employees).

Pay

Full-time salary range: $142,320 – $213,480.

Schedule

Full time.

Primary location: New York, New York, United States.