Senior Business Analyst / Scrum Master

Job Summary

Seeking a Business Systems Analyst / Scrum Master to support the development of a critical enterprise application. The role is crucial for ensuring high-quality requirements, efficient delivery execution, and alignment between business needs and technical implementation.

About the Role

This role serves as both a Business Systems Analyst and Scrum Master, focusing on business analysis and digital transformation.

Responsibilities

• Lead requirement gathering across planning, repairs, sourcing, and supplier management stakeholders.
• Define business rules for alert triggers, severity scoring, categorization, and operational routing.
• Map current state vs. Future state MRO processes to ensure the dashboard supports Digital Transformation objectives.
• Create detailed functional specifications for dashboard behavior, drilldowns, workflow steps, and user interactions.
• Validate data sources, operational definitions, and exception thresholds with Subject Matter Experts (SMEs).
• Partner with engineering and data science teams to ensure business logic is accurately implemented.
• Support User Acceptance Testing (UAT) planning, execution, defect triage, and readiness activities.

Preferred Skills & Expertise

• Deep knowledge of MRO operations, including repair/overhaul processes, planning, demand management, supplier performance, and inventory optimization.
• Strong Digital Transformation and process reengineering expertise, including identifying automation opportunities and designing improved end-to-end workflows.
• Ability to define alert thresholds, KPIs, and exception logic that reflect operational priorities.
• Experience translating business needs into detailed user stories, acceptance criteria, and functional requirements.
• Familiarity with analytics and data consumption (Dashboards, KPIs, exception logic), and ability to collaborate with data and ML teams.
• Strong communication skills to bridge business and technical discussions.
• Experience with enterprise workflow platforms (e.g., Webcon or similar) and understanding of routing logic and playbook-driven actions (preferred).
• Experience serving as Scrum Master, facilitating Sprint planning, Daily stand-ups, Sprint reviews, and retrospectives.
• Ability to drive clarity, resolve ambiguity, and ensure the solution meets operational and Digital Transformation (DT) goals.

Engagement Expectations

• Close collaboration with operations, supply chain, data science, and engineering teams.
• Iterative refinement with demos and business validation every 1–2 weeks.
• Drive clarity, resolve ambiguity, and ensure the solution meets operational and DT goals.

Qualifications

• 6+ years of relevant experience.
• US Citizens or Green Card holders only.