Jobs · Analyst

Senior Business Analyst, Professional Services

ePlus inc. · United States · 1 mo ago
RemoteRemoteAnalyst$90k–$120k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting has Overview, Your Impact, Qualifications, Positions Specifics (salary, benefits), Who We Are, Corporate Values, Commitment to Diversity..., Physical Requirements, etc. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to include sections only when posting has real specific content. We need to extract content and map to appropriate headings. Overview: description of role. Could be "About the role". Use

About the role

then

with overview text. Your Impact: list of essential functions. That's responsibilities. Use

Responsibilities

then
  • each bullet. Qualifications: list of qualifications. Use

    Qualifications

    then
    • . Positions Specifics: includes salary range, benefits mention. So we need Pay and Benefits sections. Pay: salary range $90k-$120k plus mention of commissions/bonuses. Benefits: medical, financial, 401(k), employee stock purchase, PTO. Also mention details provided if offer. So we can have

      Pay

      with

      containing salary range and note about commissions/bonuses.

      Benefits

      with

      listing benefits. Who We Are: could be "About the company" but not in allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot add other headings. So we need to fit content into those allowed headings. "Who We Are" maybe could go under About the role? But that's already used for overview. Could we add a section "About the role" and include overview + who we are? Might be okay but we need to preserve all substantive information. Could we add a "Skills" section for technical skills? The qualifications include skills like Excel, SQL, Power BI, Tableau, CRM. Could put those under Skills. But we already have Qualifications. Could split: Qualifications for education/experience, Skills for technical abilities. Allowed headings include Skills. So we can create Skills section. We also have Corporate Values, Commitment to Diversity, Physical Requirements. Those are not allowed headings; we could possibly omit them? But we must preserve ALL substantive information; cannot invent or summarize away detail. However we are allowed to drop boilerplate like EEO, legal, etc. Corporate Values and Diversity might be considered boilerplate? They are part of the posting but not strictly required? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Corporate Values and Diversity are not exactly EEO but could be considered part of company culture; maybe we can keep them under a generic section? But we only allowed specific headings. Could we incorporate them into About the role? Might be okay to include as prose. Physical Requirements also could be included under About the role or maybe under Responsibilities? Not ideal but we need to preserve. Could add a

      after Qualifications about physical requirements. Schedule: not mentioned; we should not create Schedule section if no content. Thus final HTML: sections: About the role (overview + who we are + corporate values + diversity + physical requirements?), Responsibilities (Your Impact), Qualifications (education/experience), Skills (technical skills), Pay, Benefits. We must not repeat job title. Use

      for each. Let's extract text. Overview paragraph: "The Senior Business Analyst provides senior-level analytical support across the commercial lifecycle for our technology services portfolio, including professional, managed, security, and related services—from prospecting and presales through contracting, implementation, renewals, and ongoing performance management. This role serves as a strategic analytical partner to service leadership, Sales Operations, and other stakeholders. The analyst develops scalable reporting and analytical models that clarify deal objectives, strengthen recurring revenue and profitability, and help leaders make informed business decisions and provides end-to-end visibility across the services lifecycle to improve revenue predictability, backlog, utilization, customer outcomes, and profitability." Your Impact bullets: list each line after "The essential functions of this role include but are not limited to the following:" then bullet list. We'll capture each. Qualifications bullets: after "Qualifications" heading. Skills: we can extract from qualifications: Advanced Excel skills, Power Query, VBA, advanced proficiency with Excel, working proficiency with SQL and Power BI or Tableau, strong experience with Salesforce, Microsoft Dynamics CRM, ability to translate financial and sales data into concise recommendations and presentations. We'll put those under Skills. Pay: "The initial base salary range for this position is expected to be between $90,000 and $120,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses." Benefits: "ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended." We can also include note about at-will position etc? That's legal; maybe drop as boilerplate? It's about employment terms; could be considered legal. Might drop. Corporate Values and Commitment to Diversity: we could include as prose under About the role after overview. Physical Requirements: also include. Let's craft. We'll produce:

      About the role

      Overview text...

      Who we are text...

      Corporate Values text...

      Commitment to Diversity text...

      Physical Requirements text...

      But that may be many paragraphs; okay. Then Responsibilities ul. Qualifications ul. Skills ul. Pay p. Benefits p. Make sure no empty sections. Let's write. Need to ensure we don't include duplicated lines. Let's extract exact text. Overview: I'll copy. "The Senior Business Analyst provides senior-level analytical support across the commercial lifecycle for our technology services portfolio, including professional, managed, security, and related services—from prospecting and presales through contracting, implementation, renewals, and ongoing performance management. This role serves as a strategic analytical partner to service leadership, Sales Operations, and other stakeholders. The analyst develops scalable reporting and analytical models that clarify deal objectives, strengthen recurring revenue and profitability, and help leaders make informed business decisions and provides end-to-end visibility across the services lifecycle to improve revenue predictability, backlog, utilization, customer outcomes, and profitability." Who We Are: "At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results." Corporate Values: list of four bullet points? Actually they are sentences: "Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us." We can combine into a paragraph. Commitment to Diversity: "We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work." Physical Requirements: "While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position." Now Responsibilities bullets: list each line after "The essential functions of this role include but are not limited to the following:" Let's capture: - Business Analysis & Requirements: Gather requirements, define metrics, map processes, and translate business needs into reporting solutions. - Executive Communication: Present performance trends, risks, and recommendations to senior leadership. - Business & Deal Analysis: Evaluate pricing, costs, margins, contract value, licensing, and deal profitability with the deal desk. - Services Lifecycle Performance: Analyze end-to-end services performance, identifying handoff gaps, risks, and improvement opportunities. - Capacity & Demand Planning: Build capacity models to align skills and labor supply with backlog, demand forecasts, and resource needs. - Recurring Revenue & Retention: Develop reporting for NRR, GRR, churn, logo retention, customer performance, and FinOps metrics. - Field Operations & FP&A Partnership: Align services, financial, and sales data to support integrated analysis and business decisions. - Services Forecasting & Revenue Performance: Forecast bookings, backlog, revenue, and margin; identify risks impacting revenue realization. - Operational & Presales Analytics: Deliver analytics for complex opportunities, including security services and procurement-to-implementation engagements. - Renewals & Consumption Insights: Develop renewal and consumption models that drive actionable business recommendations. - Dashboard Development & Automation: Create executive dashboards and automate reporting using Power BI, Tableau, SQL, Excel, and related tools. - CRM & Data Quality: Improve data quality, validation, forecasting accuracy, and reporting integrity within Microsoft Dynamics CRM. - Cross-Functional Partnership: Collaborate with sales, finance, delivery, procurement, legal, and leadership on commercial and operational initiatives. - Reusable Analytics Library: Build and maintain standardized metrics, models, and analytical frameworks. - Prospect-Level Collaboration: Connect prospect and opportunity insights to delivery, renewal, and leadership decision-making. Qualifications bullets: - 5+ years of progressively responsible experience in sales operations, financial analysis, business analytics, or a related discipline supporting sales, finance, or commercial decisions. - Bachelor’s degree in finance, business, data analytics, or a related field, or equivalent relevant experience. - Experience establishing and reporting managed services or subscription metrics, including NRR, GRR, churn, logo retention, customer-level analysis, and FinOps. - Demonstrated ability to analyze complex cost-to-serve, revenue, margin, and scenario models . - Advanced Excel skills, including experience with Power Query, VBA, or comparable automation methods; ability to build repeatable dashboards and exception reports. - Advanced proficiency with Excel and working proficiency with SQL and Power BI or Tableau. - Strong experience with Salesforce, Microsoft Dynamics CRM, or another enterprise CRM, including data reviews, validation rules, cleansing, and forecast-integrity practices. - Demonstrated ability to translate financial and sales data into concise recommendations and presentations for senior leaders and to influence stakeholders without direct authority. Skills: we could pull out technical skills: Advanced Excel, Power Query, VBA, SQL, Power BI, Tableau, Salesforce, Microsoft Dynamics CRM, ability to build dashboards, data validation, etc. But we already have many in Qualifications. To avoid duplication, maybe we keep Qualifications as is and not create Skills. But we need to use allowed headings; we can omit Skills if no specific content beyond what's in Qualifications. However we have technical skills that could be considered Skills. But we risk duplicating. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we keep Qualifications only and not Skills. That's fine. Thus sections: About the role, Responsibilities, Qualifications, Pay, Benefits. We need to ensure we

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