Senior Business Analyst - Lansing, MI Hybrid

Location: Lansing, MI (Hybrid – Tuesdays and Wednesdays)
Duration: 1-year contract

About the role

This Senior Business Analyst acts as a liaison among business stakeholders to elicit, analyze, communicate, and validate requirements for changes to information systems, business processes, and policies. The role collects, clarifies, and translates business requirements into design documentation—using State of Michigan application templates, Azure DevOps, Visio, and Excel—from which applications and solutions are developed. The position collaborates with business clients, technical teams, Process Modelers, System Analysts, and vendors to clarify design intent, identify gaps, and ensure technical feasibility. The resource must also transfer knowledge to State of Michigan Business Analysts.

Responsibilities

• Facilitate, capture, organize, and document business requirements from all stakeholders, including business-side employees, product owners, and technical resources.
• Perform requirements analysis and translate stated needs into what is truly wanted or needed.
• Communicate and translate requirements between business and technical teams to ensure shared understanding of requirements and design decisions.
• Produce clear, highly detailed requirements and process flows for both business and technical teams.
• Create, organize, and maintain wiki content using markup languages such as Markdown, Wiki Markup, or reStructuredText.
• Develop intuitive wiki structures—navigation hierarchy, templates, and cross-referenced content—to enhance user accessibility and knowledge continuity.
• Ensure documentation quality by applying standards, best practices, and version control across wiki content.
• Support continuous improvement by identifying documentation gaps and proposing enhancements.
• Lead backlog refinement sessions to ensure user stories meet “Ready” state with clear details and acceptance criteria.
• Collaborate with project team and business analysts to continuously improve story quality and prioritize work.
• Participate in Agile ceremonies (Planning, Stand-ups, Reviews, Retrospectives) to support iterative delivery.
• Assist in selecting strategies, policies, programs, and procedures needed to achieve development objectives and goals.
• Research and provide input for developing Statements of Work (SOW) and Total Cost of Ownership (TCO) for selected solutions.
• Assist with System Security Plans (SSP) when needed.
• Research and provide input for creating SEM documentation.
• Participate in artifact reviews with peers, system specialists, Enterprise Security, and other DTMB entities to ensure IT solutions and applications adhere to DTMB and agency policies, standards, or guidelines.
• Assist with designing and documenting IT solutions that use State of Michigan standard technology.
• Work with Project Managers to draft change-board documents.
• Assist in developing training content.
• Design, develop, and implement test plans for applications or subsystems.
• Create or collect test data and execute approved tests to determine the accuracy of program logic and desired results.
• Assist in testing and differentiating between defects and new requirements.
• Maintain and update system documentation for system upgrades.
• Assist with reviewing UI/UX design artifacts and understanding core design and usability principles.

Requirements

• 7+ years of experience as a senior business analyst.
• Experience in a government, retirement system, or financial services environment.
• Knowledge of Azure DevOps and ability to write user stories to support Agile development.
• Knowledge and experience in gathering financial systems requirements.
• Familiarity with Agile SDLC, process modeling, and system testing methodologies.
• Proficiency in markup languages (e.g., Markdown, Wiki Markup, reStructuredText).
• Hands-on experience with documentation or collaboration tools, Azure DevOps Wiki.
• Bachelor’s degree in Business Administration, Information Systems, Public Administration, or a related field.

Supports

ORS Product Owners, Business Analysts, and all teams supporting this effort.