Senior Business Analyst, Commercial Fraud Strategy

Overview

The Commercial Fraud Strategy team plays the crucial role of protecting Capital One’s Commercial Banking clients from fraud in an ever-changing environment. This team oversees the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses.

General Responsibilities

• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Product: Perform modeling/analytics to assist new product strategies for various fraud products
• Risk: Support step-change improvements in fraud risk by connecting drivers of future customer trends to historical behavior, testing hypotheses using rigorous analysis
• Execution: Involve problem frameworks, develop hypotheses, test and analyze, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Partnership: Work closely with colleagues across Capital One including: Product, Sales, Tech, Operations, Finance, Risk and others to drive improvement in fraud defenses
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics & risk management
• Strong business judgement, leadership, and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: Display an intense focus on achieving both short and long-term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast-paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications

• At least 2 years of professional experience performing analysis
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 1+ years of experience in Statistical model building
• 1+ years of experience in market research
• 1+ years of experience in SQL querying
• 2+ years of experience in business analysis
• 1+ years of experience in consulting