Senior Business Analyst

Duties/Responsibilities

• Develop and maintain deep domain knowledge of CFMAX, its architecture, integrations, and downstream dependencies.
• Elicit and document business requirements through stakeholder interviews, workshops, and data analysis; synthesize findings into actionable artifacts for the POD.
• Translate business needs into detailed user stories, acceptance criteria, and functional specifications that the engineering team can build against.
• Collaborate within the POD (product owner, engineers, architect, QA, UX) and with business stakeholders who interact with CFMAX to identify feature opportunities, process improvements, and pain points.
• Partner with the product owner to groom and prioritize the product backlog, ensuring stories and epics are clearly defined, estimated, and aligned with the roadmap.
• Participate actively in sprint ceremonies (planning, daily stand-ups, reviews, retrospectives) and represent the business perspective during design and technical discussions.
• Track and communicate POD delivery progress, impediments, and dependencies to the POD lead and relevant stakeholders through established Agile reporting cadences.
• Create and maintain process documentation, data-flow diagrams, and system dependency maps to ensure downstream impacts of changes are known before release.
• Coordinate with adjacent PODs and shared-services teams (infrastructure, data, security) to manage cross-component dependencies and integration points.
• Champion continuous improvement within the POD by surfacing process inefficiencies, proposing experiments, and contributing to retrospective action items.

Required Skills/Abilities

• Strong understanding of Agile/Scrum methodologies and experience operating within a cross-functional product team or POD structure.
• Ability to decompose complex business problems into well-scoped user stories with clear acceptance criteria.
• Ability to identify dependencies across PODs, sequence work within a sprint cadence, and escalate blockers early.
• Comfort operating with a high degree of autonomy within a small, empowered team while staying aligned to broader product strategy.
• Ability to effectively bridge technical and non-technical team members, translating between engineering constraints and business priorities.
• Experience with backlog management tools (e.g., Jira, Azure DevOps) and collaborative documentation platforms (e.g., Confluence).
• Excellent interpersonal, problem-solving, prioritization, decision-making, and conflict resolution skills.
• Experience working with outside vendors and third-party integrations relevant to software components.
• Experience with software development lifecycles and understanding of software architecture concepts (APIs, microservices, data models).
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with data analysis and visualization tools.