Senior Business Analyst

About the role

The role involves working with the Project Manager to plan, direct, and coordinate activities related to the replacement of a large enterprise-scale technology project. The primary focus is on capturing and ensuring the business requirements of the project lead to a successful transition.

Responsibilities

• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Communicate and validate requirements with relevant stakeholders.
• Create workflow charts and diagrams, study system capabilities, and write specifications.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Convert roadmap features into smaller user stories.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Liaison between various business departments and groups.
• Communicate findings, recommendations, and updates to stakeholders and executives.
• Participate in testing and validating new systems and processes to meet business requirements.
• Assist with project management as needed.

Requirements

The ideal candidate should have an engaging personality, strong communication skills, and the ability to work effectively with all levels of the business and user community. They must also be comfortable with technology, possess good analytical skills, and have superior customer service skills. Additionally, the candidate should be a team player willing to do what is needed to get the job done.

Qualifications

• Experience in business analysis and project management.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of business operations and IT systems.

Skills

• Strong business acumen.
• Effective communication and interpersonal skills.
• Technical proficiency with relevant software tools.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Experience with project management methodologies.

Pay

Compensation is dependent on experience.

Schedule

This is a hybrid position, combining both remote and in-office work.