Senior Business Analyst

About the role

This is a highly visible, requirements-ownership role on a marquee multi-brand retail account, working directly with e-commerce, marketing, and technology stakeholders.

Responsibilities

• Elicit and document detailed functional requirements through stakeholder workshops and interviews across e-commerce/studio, marketing/brand, and technology teams, translating high-level priorities into requirements and acceptance criteria the delivery team can build against.
• Define migration scope and criteria — working with the technology team to translate audit findings (asset counts, sizes, master locations) into concrete migration rules (e.g., SKU activity, inventory/orders).
• Integration requirements — specifying how the DAM must exchange status, rights, and product/SKU metadata with adjacent production/rights and product-data systems, including the asset-level (not just project-level) publishing behavior stakeholders need.
• Own the requirements backlog and traceability — maintaining requirements, decisions, and open questions across all delivery phases so scope stays traceable from discovery through governance and hypercare as it's refined.
• Support UAT and acceptance testing — translating requirements into test scenarios and validating delivered functionality (taxonomy, permissions, integrations, derivative rules) against them before phase gates and cutover.

Qualifications

• Five+ years of business analysis experience on enterprise software or platform implementation programs, ideally including a DAM, CMS, PIM, or content-operations system.
• Demonstrated experience running requirements-elicitation workshops with cross-functional business stakeholders (e-commerce, marketing/creative, and technology) and turning findings into clear, testable requirements.
• Working knowledge of digital asset management concepts: metadata schema, taxonomy, rights/usage management, and master-plus-derivative asset strategy.
• Strong documentation skills — requirements specs, process maps, traceability matrices, and UAT test scripts.
• Comfort working with integration requirements between a DAM/Ecomm and adjacent systems (production/rights, product/SKU/PIM platforms).
• Excellent stakeholder communication, able to translate between business, creative, and technical audiences.

Preferred Qualifications

• Experience specifically with Cloudinary, Adobe AEM Assets, or Scene7/Dynamic Media.
• Background in fashion, apparel, or accessories retail, particularly multi-brand organizations with brand-specific taxonomy needs.
• Familiarity with agile/hybrid delivery methodologies and backlog tools.

Pay

$120,000 to $140,000/year.