Senior Business Analyst

About the role

The Sr. Business Analyst is a senior contributor on the product management team, providing analytical leadership across multiple product areas and translating complex or ambiguous business needs into clear, actionable requirements that drive product development in a fast-paced environment. This role works closely with the Director of Product Management, engineering leadership, and business stakeholders — setting standards for requirements practice, mentoring less experienced analysts, and contributing to product strategy discussions. This role operates in a Microsoft-based development environment, collaborating closely with engineering teams using Azure DevOps, SQL Server, and modern .NET-based solutions.

Responsibilities

• Set direction for requirements discovery across multiple product areas or complex, cross‑functional initiatives
• Translate ambiguous or competing business objectives into structured requirements, user stories, and acceptance criteria, resolving conflicts among stakeholder groups
• Identify systemic gaps and inefficiencies across products and workflows, and recommend solutions that inform product strategy
• Serve as the escalation point for requirements or scope conflicts between business stakeholders and engineering teams
• Establish and maintain requirements‑gathering standards and best practices for the Business Analyst team
• Guide backlog strategy and prioritization across multiple product areas, advising the Director of Product Management on trade‑offs
• Oversee backlog grooming, and release activities across the analyst team, stepping in directly on the most complex or highest‑risk releases
• Establish standards for acceptance criteria and validation practices used across the Business Analyst team
• Audit work item quality (epics, features, user stories, defects) in Azure DevOps and coach others on maintaining consistency
• Build and maintain relationships with senior business stakeholders and engineering leadership, representing the analyst function in cross‑functional and strategic conversations
• Facilitate complex or high‑stakes requirements reviews and sign‑off sessions, including those involving competing stakeholder priorities
• Advise the Director of Product Management on requirements‑related risk and provide input into product roadmap decisions
• Establish documentation standards (BRDs, process maps, data flow diagrams) used across the Business Analyst team and audit adherence to them
• Consolidate and report on backlog health and requirement completion trends across multiple product areas for leadership visibility
• Advise on data and reporting considerations for complex, cross‑system requirements

Skills

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcomes
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously