Senior Business Analyst

Role Overview

We are seeking an experienced Business Analyst (BA) with strong expertise in P&C Insurance. This role partners with business stakeholders from Marketing, Product, Claims, IT, and analytics teams to analyze business processes, define requirements, and support initiatives that improve conversion rate, operational efficiency, cost management, and regulatory compliance.

Key Responsibilities

• Analyze marketing operations, conversion funnel, underwriting operations, etc.
• Support initiatives related to conversion optimization, underwriting & sales performance, etc.
• Gather and document requirements for any analysis/data requirement from business stakeholders.
• Act as a liaison between business users and technical teams for data and analysis.
• Support process improvements around top & bottom funnel, conversion, etc.
• Assist in proper consistent reporting with deep understanding of data sets.
• Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, and user stories.
• Support system enhancements, integrations, and data initiatives.
• Validate solutions through UAT planning, execution, and defect triage.

Required Qualifications

• Experience 6–10+ years of experience as a Business Analyst in P&C Insurance.
• Strong hands-on experience with Insurance data and analytic Auto/Home personal insurance.
• Understanding of marketing & conversion workflows.
• Technical & Functional Skills Requirements elicitation and documentation (BRD, FRD, user stories).
• Process modelling tools (Visio, Lucidchart, BPMN).
• Agile and/or Waterfall delivery methodologies.
• Data analysis using SQL, Excel, or BI tools (reported or self‑service).
• Soft Skills Strong communication skills with clinical, business, and technical stakeholders.
• Ability to translate complex Insurance concepts into actionable requirements.
• Analytical mindset with strong problem-solving capabilities.
• Proven ability to manage multiple priorities in a fast-paced environment.

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $140,000. In addition, you may be eligible for a discretionary bonus for the current performance period.

Benefits

• Health, dental, vision, life insurance, and disability plans.
• 11 paid holidays.
• 12 weeks of Parental Leave.
• Free time PTO policy.
• Company 401(k) Plan.