Senior Business Analyst

Job Description

Breaking down complex problems and finding creative solutions is second nature to you. You have a proven track record of understanding and anticipating the client’s needs, and providing recommendations that get results. As a Senior Business Analyst, you’ll lead and oversee all business analysis efforts on your team, partner closely with the client to define the roadmap, and be actively involved in the growth strategies of your team members.

Requirements & Documentation

• Conduct stakeholder interviews to elicit, document, and understand business requirements, processes, and workflows.
• Supervise the translation of business requirements into clear and concise functional specifications for technical teams, ensuring all use cases and impacts are captured.
• Oversee client UAT sessions, ensuring all test cases are captured and providing guidance based on findings.
• Review requirements and documentation created by team members, providing actionable feedback and direction.
• Oversee documentation efforts, ensuring integration guides and support materials align with evolving client needs and internal standards.

Communication

• Cook up complex technical concepts to diverse stakeholders, ensuring clarity and accuracy.
• Serve as a point of escalation for stakeholders.
• Lead internal and external meetings as needed.
• Develop a close, strategic partnership with the client, anticipating their needs, and ensuring all solutions align with their objectives.
• Challenge ideas and provide guidance to team members.
• Mentor and facilitate growth for team members.

Strategy

• Direct brainstorming sessions for new enhancements.
• Work hand in hand with the project manager and client to define the roadmap.
• Take ownership of and oversee all efforts related to new enhancements and functionality.
• Manage the proposal of strategic technical solutions and enhancements that align with client goals.
• Drive collaboration efforts with UX and development teams to define new features and functionality, ensuring alignment with user needs.
• Lead cross-functional initiatives to compile and communicate key insights, identify strategic improvement opportunities, and deliver recommendations to the client.