Senior Business Analyst

The Opportunity

Act as Technical Product Owner for the Fisher Investments Document Generation system
Manage the incoming request queue for document templates and consult directly with stakeholders on prioritization and delivery
Evaluate document template requirements in close collaboration with the other ECM Business Analysts and Business Process Manager (BPM)
Coordinate with the Onshore Vendor Lead to ensure document generation outputs meet strict quality and timing standards
Oversee and execute scheduled system releases, deployments, and template configuration updates
Perform electronic signature configurations (e.g., DocuSign) to properly align document workflows with corporate accounts
Serve as the initial escalation point for operational incidents involving document or template errors, and properly route technical issues tied to API dependencies
Identify opportunities to refine processes by recommending items for automation, restructuring, or elimination
Use design skills to define Technical Design Specifications for complex and high impact projects
Create core analysis artifacts including user stories, acceptance criteria, flow charts, process flow diagrams, and use cases
Provide strategic business recommendations based on critical analysis while maintaining high accuracy across multiple complex requests

Your Qualifications

• 5+ years as a Technical Business Analyst on Technology projects
• Strong quantitative and analytical thinking skills
• Expertise in gathering, analyzing, documenting, and prioritizing complex business and technical requirements
• Proven experience managing end-to-end software rollouts and technical platform integrations
• Excellent customer service and oral/written communications skills

About the Role

We are looking for a Senior Business Analyst to support our Enterprise Content Management Technology team.

Benefits

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care