Senior Business Analyst

About the role

As a Senior Business Analyst with strong Cards and Payments domain expertise, preferably with hands-on experience working with TSYS or other major card processing platforms. The candidate will work closely with business stakeholders, Product Owners, technology teams, QA, and payment processors to define requirements and deliver card payment solutions.

Responsibilities

• Gather, analyze, and document business and functional requirements through stakeholder discussions and workshops
• Create and maintain BRDs, FRDs, user stories, acceptance criteria, use cases, and process flows
• Work closely with Product Owners, Project Managers, Developers, QA, and business teams throughout the SDLC
• Provide functional expertise across credit, debit, and prepaid card products
• Demonstrate understanding of the card transaction lifecycle, including authorization, clearing, settlement, refunds, reversals, chargebacks, and disputes
• Work with TSYS/card processing platforms and understand processor integrations and downstream systems
• Analyze change requests, perform impact analysis, and identify dependencies across applications and teams
• Support UAT planning, test case reviews, defect triage, and production releases
• Collaborate with QA teams to ensure requirements are completely covered through functional and integration testing
• Work with APIs, data flows, interfaces, and system integrations to translate business requirements into technical specifications
• Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives
• Maintain