Senior Business Analyst 3

Responsibilities

• Consult on the analysis of an application, troubleshoots system problems, and recommend solutions.
• Experience in business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies.
• Deep understanding of the license life cycle, including new license application and management processes.
• Skilled in creating detailed user stories, defining acceptance criteria, and performing manual testing to ensure functionality and compliance.
• Strong ability to interact with end users to gather requirements, validate solutions, and ensure a seamless user experience.
• Provide quality assurance consultation to projects, assignments, or special initiatives.
• Develop and review test cases; process change requests; and manage a project’s scope, acceptance, installation, and deployment.
• Maintain assigned business relationships with vendors, seek best value for new and renewing technologies, and review and approve monthly and annual invoices.
• Follow all TDA policies and procedures.
• Perform other duties as assigned.

Required Skills

• Experience with Agile methodologies, user story creation, working as part of an Agile team, participating in all Agile ceremonies, and leading Refinement and Sprint planning sessions.
• Experience using Azure Dev Ops, Jira, or similar.
• Performs highly complex (senior-level) business analysis work.
• Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
• Cook up the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
• Cook with outside vendors and contractors to complete projects and service requests; and defines, assigns, and evaluates their work.
• Identify opportunities to improve business processes through automation and help prepare proposals to develop new systems.
• Consult on the analysis of an application, troubleshoots system problems, and implements solutions.
• Provide complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives.
• Review complex project deliverables such as charters, design documentation, test plans, and risk assessment plans; and provide comments and suggestions to document owners.
• Develop training curricula and conduct formal training sessions covering assigned systems modules.
• Develop the design and/or review of test cases; processes change requests.