Senior Business Account Executive, Comcast Business

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

About the role

Sell Comcast Internet, Data, Video and Voice services to new small and mid-size businesses, focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with the goal of exceeding departmental financial and unit targets.

Responsibilities

• Serve as a trusted advisor by leveraging a consultative sales approach to identify opportunities that help customers improve communication, productivity, and business outcomes.
• New acquisition sales of Comcast Commercial Internet, Video, and Voice solutions to small and mid-size businesses.
• Focus on advanced communications solutions including PRI, Hosted PBX, cloud-based voice solutions, and multi-location opportunities.
• Own and strategically manage a defined territory using a data-driven, activity-based approach and a comprehensive business plan.
• Management of a defined territory, including development of local business partnerships, organizational affiliations, and enhancement of Comcast’s positioning and brand within the community.
• Proactively identify and develop new business opportunities through a mix of strategic prospecting activities, including outbound outreach, local networking, customer referrals, and partner relationships.
• Consistently maintain a robust pipeline of qualified prospects to support attainment and exceedance of monthly quota objectives.
• Achieve and exceed assigned sales and business quality objectives.
• Champion the customer experience by ensuring high levels of customer satisfaction and fostering long-term business relationships.
• Collaborate closely with technical, customer service, and internal support teams to deliver seamless end-to-end customer solutions and drive sustainable revenue growth.
• Maintain a strong working knowledge of Comcast Business products, services, and industry trends to support customer-facing conversations and solution recommendations.
• Accurately maintain quality sales records and prepare sales and activity reports as required.
• Adhere to all company standards, policies, and professional conduct expectations.
• Maintain punctual, regular, and consistent attendance.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand and apply Comcast’s Operating Principles as guidelines for how you do your job.
• Own the customer experience by putting customers first and providing seamless digital options at every touchpoint.
• Know your stuff by being enthusiastic learners and advocates of Comcast’s game-changing technology and services.
• Win as a team by working together and being open to new ideas.
• Be an active part of the Net Promoter System by joining huddles, making callbacks, and elevating opportunities to improve customer experience.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, customers, investors, and communities.

Requirements

• Bachelor’s Degree (preferred) or equivalent combination of coursework and 5-7 years of relevant professional experience.

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Adaptability
• Communication
• Resilience
• Critical Thinking & Problem Solving
• Professional Integrity

Pay

Base Pay: $55,000.00. Total Target Compensation (Base Pay plus Targeted Commission): $105,000.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Benefits

Comcast provides best-in-class benefits to eligible employees, including:

• Comprehensive options, expert guidance, and tools to support physical, financial, and emotional well-being.
• Personalized benefits to meet individual needs through life’s milestones and everyday situations.

Most sales positions are eligible for commission under applicable plans, while most non-sales positions are eligible for a bonus. Visit the compensation and benefits summary on our careers site for more details.