Jobs · Management · New Jersey

Senior Branch Member Account Specialist - Englewood Cliffs, NJ

Visions Federal Credit Union · Englewood Cliffs, NJ · 1 mo ago
On-siteManagement$24.36/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have "Who We Are" (company description) maybe not needed? The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. We have: - Who We Are: description of company, benefits list. Could be "About the company" but not in list of allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map content accordingly. - About The Position: includes Position Title (should not repeat), Position Overview (maybe "About the role"). - Position Type: Full-Time. Typical shifts include Monday through Friday 8:30AM to 5:30PM, with rotating Saturday shifts 8:30AM to 12:30PM. That's schedule info. - Compensation Range: $24.36/hr. - $25.50/hr. That's pay. - Location: Position is on-site at our Englewood Cliffs Branch located at 120 Van Nostrand Avenue, Englewood Cliffs, NJ. Could be part of About the role? Not a heading. Could be a short paragraph. - What You’ll Do: responsibilities list. - What Success Looks Like: maybe could be part of responsibilities or qualifications? Not a standard heading; but we could treat as part of responsibilities? It's more like performance expectations. Could be omitted? But we need to preserve substantive information. Could include under Responsibilities as additional bullet points? Might be okay. - Minimum Qualifications: list. - Preferred Qualifications: list. - At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position. That's a note; could be included under Requirements? Possibly as a short paragraph. - Mission and Values: maybe not needed. - LEARN MORE links etc: application instructions? Should be removed. - Contact info: also application instructions? Should be removed. Thus we need sections: About the role (position overview), Responsibilities (What You’ll Do + What Success Looks Like?), Requirements (maybe Minimum Qualifications?), Qualifications (maybe Preferred Qualifications?), Benefits (list from Who We Are), Pay (compensation range), Schedule (position type/shifts). Also maybe include location as a short paragraph under About the role? Could be separate but no heading for location; we can embed in About the role paragraph. We must not create sections with filler. All sections have real content. We need to use

    for each section heading. Inside sections, use
    • for any list of duties/requirements/benefits. For prose use

      . We need to preserve all substantive information. Let's extract. Company description and benefits: "We're in the business of people helping people, and you can help us make an impact on our members’ lives and in your community. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be. Work with us – and be part of something bigger than banking. In exchange for your time and talents, we offer generous benefits, including: Retirement benefits – pension plan, 401(k) with employer matchExcellent health benefits – medical, dental, vision, and supplemental coverageFlexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)10+ paid holidays per yearLifestyle Spending Account (LSA) stipend for wellness, caregiving, or personal expenses such as student loan repayment and tuition reimbursementEmployee recognition programand more! At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, and we strive to celebrate the diversity of our employees." We need to format benefits as list. Now About the role: Position Overview paragraph: "Looking for a career where you can build relationships, help people reach their financial goals, and continue growing professionally? As a Senior Branch Member Account Specialist, you’ll serve as a trusted resource for members throughout some of their most important financial moments, whether that’s opening a new account, applying for a loan, planning for the future, or finding solutions that improve their financial well-being. This is more than a traditional banking role. You’ll combine relationship building, problem solving, and financial guidance while working alongside an experienced team dedicated to delivering exceptional member experiences. Whether your background is in banking, retail, hospitality, sales, or customer service, Visions provides comprehensive training, ongoing development, and opportunities for advancement. If you’re looking for a role where your work makes a difference and where you can build a long-term career, we’d love to talk with you." Also location: "Location: Position is on-site at our Englewood Cliffs Branch located at 120 Van Nostrand Avenue, Englewood Cliffs, NJ." We could include location in About the role paragraph. Responsibilities: "What You’ll Do" list: - Build meaningful relationships with members and become a trusted resource for their financial needs - Open and service customer, business, and IRA accounts while ensuring a seamless member experience - Guide members through consumer lending options and support them throughout the application process - Identify opportunities to connect members with products and services that align with their goals - Resolve complex member concerns with professionalism, empathy, and attention to detail - Support branch operations, including cash handling and transaction processing when needed - Collaborate with teammates across multiple branch locations to deliver consistent, high-quality service - Represent Visions in the community through local events and outreach activities Also "What Success Looks Like" could be considered responsibilities or performance expectations. Could be added as bullet points under Responsibilities as well, but they are more like outcomes. Could be separate section? Not in allowed headings. Could incorporate into Responsibilities as additional bullet points. Let's list them: - Members view you as a trusted advisor and choose Visions for their ongoing financial needs - You confidently help members navigate financial decisions and identify solutions that fit their goals - Member concerns are resolved efficiently and positively - Member relationships grow through meaningful conversations and personalized service - You balance operational accuracy with genuine commitment to member experience - You contribute to a positive, supportive team culture while helping the branch achieve its goals We'll include these as bullet points under Responsibilities. Requirements: Minimum Qualifications list: - High school diploma or equivalent with 1–3 years of related experience - Ability to obtain a Notary Public license within one year of accepting the role - Proficiency with Microsoft Office applications - Strong communication, interpersonal, and member service skills - Ability to manage multiple priorities while maintaining attention to detail Also note about immigration sponsorship: "At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position." Could be included under Requirements as a short paragraph. Preferred Qualifications list: - Associate degree - Two to four years of experience in customer service, retail banking, financial services, or a related industry - Experience opening and servicing consumer deposit accounts - Experience with consumer lending products and applications - Cash handling and transaction processing experience We could have a Qualifications section for preferred qualifications, or combine with Requirements? The instructions allow both Requirements and Qualifications sections. We'll treat Minimum Qualifications as Requirements, Preferred Qualifications as Qualifications. Benefits: list from Who We Are. Pay: Compensation Range: $24.36/hr. - $25.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills* We need to include that note. Schedule: Position Type: Full-Time. Typical shifts include Monday through Friday 8:30AM to 5:30PM, with rotating Saturday shifts 8:30AM to 12:30PM. We'll output sections in logical order: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We must not repeat job title. Not include Job ID. We must not include application instructions (contact info, learn more links). Remove those. We must not include boilerplate like mission and values? Could be omitted as not required heading. It's substantive but not fitting any heading; we could incorporate into About the role? It's about company values; maybe we can include a short paragraph under About the role after overview? But we already have Who Are section which includes mission and values? Actually Who Are includes mission and values? The "MISSION AND VALUES" section is separate. Could be omitted as not fitting headings; but we need to preserve ALL substantive information. However instructions say remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Mission and values is not boilerplate; it's substantive. But we don't have a heading for it. Could we include it as a short paragraph under About the role? The About the role section is about the role, not company. But we could add a brief note about company values after overview? Might be okay. Alternatively we could create a section "About the company" but not allowed heading. So we must fold into existing sections. Perhaps we can add a short paragraph under Benefits? Not ideal. Better: we could add a short paragraph under About the role after overview, describing company mission and values as part of context. That seems acceptable. Thus About the role will contain: position overview paragraph, location sentence, and mission/values paragraph. Now we need to format. We'll produce:

      About the role

      Looking for a career where you can build relationships, help people reach their financial goals, and continue growing professionally? As a Senior Branch Member Account Specialist, you’ll serve as a trusted resource for members throughout some of their most important financial moments, whether that’s opening a new account, applying for a loan, planning for the future, or finding solutions that improve their financial well-being. This is more than a traditional banking role. You’ll combine relationship building, problem solving, and financial guidance while working alongside an experienced team dedicated to delivering exceptional member experiences. Whether your background is in banking, retail, hospitality, sales, or customer service, Visions provides comprehensive training, ongoing development, and opportunities for advancement. If you’re looking for a role where your work makes a difference and where you can build a long-term career, we’d love to talk with you.

      Location: Position is on-site at our Englewood Cliffs Branch located at 120 Van Nostrand Avenue, Englewood Cliffs, NJ.

      At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, and we strive to celebrate the diversity of our employees. Our mission is to MAKE VISIONS MATTER. To our members, we will provide value and relevance. To our employees, we will be a premier organization and provide opportunities for career advancement. To our community

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