Senior Bookseller - PT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Senior Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products.

Responsibilities

You are a go-to resource for other booksellers when they need help and guidance. You teach newer booksellers best practices, and you are comfortable providing informal feedback to peers when opportunities arise. You are an essential part of the bookstore team maintaining the attractive presentation of the store and in ensuring its efficient running.

• Maintain reliable and punctual attendance for scheduled shifts
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store
• Perform assigned tasks with purpose and energy, working hard and reliably
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store and apply it appropriately
• Act as a resource for booksellers and baristas, addressing concerns and issues by raising these timely to leadership

Requirements

You will be trained and expected to be proficient in using varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently while also troubleshooting routine issues. You will also be required to master the operational competencies of a Barnes & Noble bookseller, including:

• Proactively refreshing book presentations and continuing to grow merchandising skills
• Maintaining and actively refreshing the presentation in gifting, toys, and our other product categories
• Running a register competently to serve customers quickly and reliably
• Supporting the receiving and unpacking of deliveries, anticipating issues and adjusting approach to ensure that efficient and accurate shelving follows
• Finding books and other products with ease and accuracy and quickly identifying alternative options when something is out of stock

Qualifications

To be successful in this role, you should have good "behaviors", including being positive and willing in your approach to work, being supportive and considerate of colleagues, and being cheerful with customers. You should also be curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career.

Skills

You should have knowledge of varied subjects (fiction, nonfiction, children’s) and categories to engage and provide informed service to customers. You should be able to maintain the sections and present books in an interesting and attractive manner, and become proficient across all sections of the bookstore enabling effective book recommendations to customers.

Benefits

Benefits vary depending on the number of hours worked per week. For those scheduled to work less than 20 hours per week, benefits include Employee Discount, EAP, and Sick Pay. For those scheduled to work between 20 and 29.99 hours per week, benefits include Employee Discount, EAP, Sick Pay, and Paid Time Off. For those scheduled to work 30 hours or more per week, benefits include Employee Discount, EAP, Sick Pay, Paid Time Off, Comprehensive Health Benefits, and 401(k) with Company Match.

Pay

The hourly rate for this position starts at $20.25, depending on experience, seniority, geographic locations, and other factors permitted by law, and can go up to $21.75.

Schedule

This is a part-time position, with scheduling varying depending on the needs of the store. You may be required to work mornings, evenings, weekends, and holidays.