Senior Bodily Injury Claims Adjuster

Remote | Multiple States: AL, AZ, CA, FL, GA, HI, IL, IN, KS, LA, MI, MO, MS, NV, NJ, NY, NC, OK, OH, PA, TN, TX, WI To be considered for this opportunity, candidates must meet the following requirements: Minimum 3-5 years of attorney-represented Bodily Injury claims handling experiencePrior auto claims experienceExperience handling litigated bodily injury claimsStrong understanding of property and casualty insurance principles, coverage analysis, liability investigations, and claims handling practicesAbility to evaluate injury exposures, negotiate settlements, and manage claims through resolutionExcellent written and verbal communication skillsStrong organizational, analytical, and time management abilitiesAbility to obtain and maintain applicable Adjuster Licenses as requiredAbility to work Monday-Friday, 8:00 AM - 4:30 PM PST supporting California claims operations If you're a driven claims professional who enjoys negotiating complex injury claims and making sound decisions in a fast-paced environment, we'd love to hear from you. Position Summary The Senior Bodily Injury Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving attorney-represented bodily injury claims. This role requires strong claim handling expertise, sound judgment, exceptional negotiation skills, and the ability to effectively manage a high-volume caseload while ensuring compliance with company standards and regulatory requirements. Essential Duties & Responsibilities Review and determine applicable coverage for assigned claimsInvestigate and confirm liability decisionsCommunicate with injured parties, claimants, attorneys, medical providers, and other stakeholdersRequest, review, and analyze medical records, specials, and supporting documentationEvaluate claim exposures and determine appropriate settlement valuesNegotiate settlements within established authority levelsHandle and respond to time-limit demands in a timely mannerEnsure all conditions of settlement and bodily injury demands are addressed appropriatelyMaintain accurate and detailed claim documentationDraft professional correspondence, reports, and claim file notesManage claims in accordance with company guidelines, industry best practices, and regulatory requirementsMaintain productivity, quality, and service standardsPerform additional duties as assigned Preferred Qualifications Multiple state adjuster licensesExperience handling claims across multiple jurisdictionsKnowledge of uninsured/underinsured motorist bodily injury claims (UMBI)Previous experience working in a paperless claims environmentHigh-volume claims handling experienceWhat You'll BringStrong negotiation and conflict resolution skillsExcellent customer service and relationship-building abilitiesAbility to independently manage competing prioritiesSound judgment and decision-making skillsStrong attention to detail Working Conditions Remote position supporting California claims operationsStandard schedule: Monday-Friday, 8:00 AM - 4:30 PM PSTOccasional overtime may be required based on business needsPaperless, technology-driven work environmentOccasional travel may be requiredAbility to sit for extended periods and work on a computer throughout the dayAbility to occasionally lift up to 10 pounds and perform standard office activities