Senior Billing Specialist
About the role
Gibson Dunn is a leading global law firm advising clients on significant transactions and disputes. The firm’s teams craft and deploy creative legal strategies tailored to each matter. Based in any of our U.S. offices, the Senior Billing Specialist will manage all aspects of legal billing, including preparing, reviewing, and submitting invoices, ensuring accuracy and compliance with client and firm guidelines, and acting as a point of contact for partners and clients. The role requires providing high-quality customer service by becoming a subject‑matter expert in billing matters, handling a high volume of work, mentoring junior billers, and resolving complex billing discrepancies. This position reports to the Billing Supervisor.
Responsibilities
- Preparing and processing legal invoices, ensuring accuracy and compliance with client billing guidelines, rates, and firm policies.
- Collaborating with the Pricing department to finalize and implement complex billing arrangements, including multi‑payor, volume discounts, and alternative fee arrangements.
- Facilitating the preparation and submission of budgets and accruals for specified matters and providing variance analysis to attorneys as requested.
- Utilizing critical analysis to expertly manage the WIP, A/R, and on‑account inventories of assigned partners, and offering guidance to ensure inventories remain accurate and up to date.
- Demonstrating strong understanding of e‑billing requirements for clients and e‑billing sites of varying complexity, communicating those requirements to partners as needed to resolve e‑billing issues and providing useful direction to the eBilling team.
- Completing ad hoc billing requests as requested by partners.
Qualifications
- Willing to take initiative to complete tasks accurately and in a timely manner.
- Forward thinker, ready to contribute ideas for improving department processes.
- Outstanding written and communication skills with a professional phone manner.
- Comfortable interacting with all levels of the organization, including C‑Suite executives, finance upper management, and senior attorneys.
- Excellent attention to detail and ability to work well under pressure to achieve individual and team goals.
- Ability to balance multiple tasks with strict deadlines and delegate work efficiently to meet those deadlines.
- Ownership mentality essential for success.
- Ability to work overtime when necessary.
- Minimum of five years of billing experience; experience in legal billing or a law firm environment is a plus.
- College degree in Business, Accounting, Finance, or a related field strongly preferred.
- Experience with CMS Aderant or Elite billing software required; high level of knowledge with all CMS Aderant billing applications preferred.
- Strong technology skills, including proficiency with Microsoft Office Suite (emphasis on Excel).
Pay
The annual compensation range for this position is $100,000–$115,000. The exact salary offered within this range will depend on qualifications and other operational considerations.
Benefits
- Health care
- Retirement benefits
- Paid days off, including sick time and vacation time
- Parental leave
- Basic life insurance
- Flexible Spending Accounts
- Discretionary, performance‑based bonuses