Senior Billing Coordinator - Legal - PST/MST

Responsibilities

• Manage complex, high-volume billing portfolios for domestic and international clients
• Oversee the full billing lifecycle, including prebill review, invoice preparation, edits, approvals, write-offs, transfers, and final invoice submission
• Handle complex electronic billing processes and troubleshoot invoice rejections across multiple e-billing platforms
• Maintain and communicate client billing requirements, ensuring compliance with outside counsel guidelines and client-specific billing protocols
• Research billing data and provide detailed account analysis and reporting to attorneys and business stakeholders
• Collaborate with international offices to gather accruals, forecasts, and monthly reporting information
• Prepare and submit electronic billing files in accordance with client specifications
• Monitor billing inquiries and service requests, ensuring timely resolution and adherence to service-level expectations
• Partner with attorneys, finance teams, and business services groups to improve processes and enhance client service delivery
• Assist leadership with workflow coordination, escalated issues, and departmental initiatives as needed

Requirements

• Live in San Francisco, Los Angeles, Palo Alto, Phoenix, San Diego, or Seattle and open to a hybrid work schedule
• High school diploma or equivalent required; Bachelor's degree in Accounting, Finance, Business, or a related field preferred
• 5+ years of legal billing experience
• Demonstrated experience managing high-volume and complex billing portfolios
• Strong understanding of domestic, international, and electronic billing practices
• Experience using Aderant
• Experience with e-billing platforms such as BillBlast, eBilling Hub, or similar vendor systems
• Exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment
• Prior leadership, mentoring, or team lead experience is a plus

Qualifications

To be considered for this position, you must have:

• Lived in San Francisco, Los Angeles, Palo Alto, Phoenix, San Diego, or Seattle and be open to a hybrid work schedule
• A high school diploma or equivalent
• A bachelor's degree in Accounting, Finance, Business, or a related field
• At least 5 years of legal billing experience
• Experience managing high-volume and complex billing portfolios
• A strong understanding of domestic, international, and electronic billing practices
• Experience using Aderant
• Experience with e-billing platforms such as BillBlast, eBilling Hub, or similar vendor systems
• An exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• The ability to manage multiple priorities and meet tight deadlines in a fast-paced environment
• Prior leadership, mentoring, or team lead experience is a plus