Jobs · Human Resources · North Carolina

Senior Benefits Consultant - Pharmacy

Bank of America · Charlotte, NC · 1 wk ago
Human ResourcesFull-time

Key Responsibilities

  • Independently manage and evaluate program cost, effectiveness, and usage
  • Recommend improvements

Position Overview

The Sr. Benefits Consultant will join the Global Benefits team that recently was awarded 2025 Best employers – excellence in Health & Well-being by the Business Group on Health. This individual will report to the Head of Benefits and be responsible for executing on the Pharmacy Benefits Strategy and driving all aspects of the design of benefit programs that support the health and wellness of employees and their family members, in the U.S. which may include but not limited to national medical plans for active employees and retirees.

Responsibilities

  • Partner with multiple third-party service providers, platform administrator, Health & Insurance carriers as well as internal partners (Benefits Service Delivery, Life Event Services, Legal, Communications, Finance, Sourcing, HR Reporting teams, HR leaders, etc.) to ensure processes and services are delivered flawlessly to our teammates.
  • Evaluate market trends and emerging products and approaches to drive pharmacy benefits.
  • Ability to understand, translate and apply data analysis and market trends in the development of business cases to solve existing or emerging opportunities.
  • Develop business cases to present to key stakeholders.
  • Partner across multiple teams to ensure impacts, compliance requirements, business needs, and employee experience are identified in all program design recommendations.
  • Ensure required regulations, and compliance activities being executed.
  • Participation with vendor audits, claims reviews, annual meetings, development of business requirement documents and employee engagement approaches.
  • Ability to understand, translate and apply changing legal and regulatory environment impacting programs.
  • Drive change initiatives and implementations.

Required Qualifications

  • Minimum 7-10 years’ of Health Care Benefits and related Pharmacy experience either through Consulting, Brokerage, Insurance companies or employer.
  • Experience with pharmacy market checks, annual audits, and program optimization.
  • Depth and knowledge of pharmacy benefit industry, market shifts and complex dynamics.
  • Excellent oral & written communication skills; ability to articulate complex concepts to a non-specialist audience.
  • Ability to demonstrate facilitation, client service orientation, leadership, influence, teamwork, and collaboration across multiple different partners, both internal and external.
  • Strong vendor relationship experience.
  • Strong data analysis, used to help with industry benchmarking and build/develop business cases.
  • Strong oral & written communication skills; ability to articulate complex concepts to a non-specialist audience.
  • Highly organized with ability to drive many competing priorities and multiple tasks concurrently.
  • Strong task management skills, including the ability to prioritize work and meet deadlines.
  • A team player who thinks and acts cross-functions, proactive and focused on continuous improvement.
  • A problem solver with a “can do” attitude, consultative approach, and client service mentality.
  • Acts with a sense of urgency and drives issues through to completion.
  • Demonstrated ability to work/navigate in a complex, matrixed work environment.

Desired Qualifications

  • Experience with Pharmaceutical strategy for large organizations.
  • PharmD.
  • Experience working with and managing outsourced services.
  • Experience ensuring communication and engagement strategies are designed and executed to drive member engagement.

Skills

  • Analytical Thinking
  • Benefits Plan Development
  • Data and Trend Analysis
  • Prioritization
  • Reporting
  • Attention to Detail
  • Benchmarking
  • Emotional Intelligence
  • Innovative Thinking
  • Strategic Thinking
  • Business Case Analysis
  • Collaboration
  • Influence
  • Process Design
  • Risk Management

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