Senior Benefits Compliance Specialist, Benefits Experience & Technology (BXT)

Key job responsibilities

• Orchestrate comprehensive benefits compliance management, ensuring adherence to federal, state, and local regulatory requirements
• Design and implement strategic project plans for complex benefits program launches and modifications
• Develop innovative continuous improvement strategies to enhance benefits compliance processes
• Collaborate with vendors to create intuitive, employee-centered benefits experiences
• Provide expert-level support and resolution for complex employee benefits inquiries

A day in the life

Your day will be a dynamic journey of strategic problem-solving and meaningful collaboration. You'll navigate intricate regulatory landscapes, craft innovative benefits processes, and partner with cross-functional teams to create exceptional employee experiences. From interpreting complex compliance requirements to developing clear communication strategies, you'll be the critical connector between regulatory frameworks and employee well-being.

About the team

Our Benefits Operations Services team is a dedicated collective committed to creating supportive, comprehensive benefits solutions. We cultivate an environment where every team member feels valued, empowered, and equipped to thrive both professionally and personally. Our work goes beyond benefits operations – we're building experiences that genuinely care for our employees.

Basic Qualifications

• Bachelor's degree in Business, Human Resources, or a related field
• Experience with U.S. benefits programs and benefits administration management, U.S. benefits compliance and regulations including but not limited to ERISA, HIPAA, COBRA, and ACA
• Experience developing operational processes and technologies
• Experience in project or program management
• Experience using strong customer service, communication, and interpersonal skills
• Experience in employee benefit plan design including healthcare, workers compensation and pension schemes along with associated complexities of plan administration, associated payroll processes, country level regulatory requirements and benefits program taxability

Preferred Qualifications

• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Experience with advanced use of SQL for data mining and business intelligence, or experience applying key financial performance indicators (KPIs) to analyses
• Experience working in a fast-paced, rapidly changing operations environment

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.