Senior Behavioral Scientist

About the role

Transform how the world’s leading companies invest in their people. At BetterUp, we’re building a new kind of partnership with our customers — one that doesn’t stop at platform adoption. We’re in the business of deep, lasting transformation. That’s where you come in.

Responsibilities

• Measurement & Value Architecture

• Measure and own the end-to-end measurement strategy aligned to each client’s purchased solution and stated business outcomes.
• Translate solution capabilities into defensible success metrics, KPIs, and leading indicators of impact.
• Ensure measurement frameworks are statistically sound, scalable, and aligned to client decision-making.
• Build rigorous ROI models and business cases that quantify the financial and organizational impact of the solution.
• Partner with Sales and Enterprise teams to embed impact narratives into deal strategy and late-stage sales motions.
• Produce executive-ready materials that directly support deal expansion, renewal, and upsell conversations.

• Advanced Analytics & Insight Generation

• Lead advanced data analysis to identify meaningful patterns, causal signals, and outcome drivers across client datasets.
• Move beyond descriptive analytics to generate insights that explain why outcomes are occurring and what to do next.
• Validate findings against scientific standards to ensure credibility and repeatability.

• Data Storytelling & Executive Communication

• Develop high-impact data narratives that translate complex analyses into clear, compelling executive insights.
• Create and deliver Business Value Reviews that demonstrate measurable value realization.
• Influence senior client stakeholders by connecting data to strategic priorities and operational decisions.

• Client Value Realization & Retention

• Act as a core partner in ensuring clients achieve and recognize value from their investment.
• Proactively surface risks to value realization and recommend evidence-based course corrections.
• Strengthen client trust and long-term partnerships through credible, outcome-focused storytelling.

• Scientific Integrity & Governance

• Serve as the internal authority responsible for upholding the scientific rigor, validity, and ethical standards of all measurement and analytics work.
• Safeguard the credibility of the company’s science in both client-facing and internal contexts.
• Bring pattern recognition, coaching mindset, and a high bar for strategic execution to every engagement.

Requirements

• Required Qualifications

• PhD in Behavioral Science, Industrial-Organizational Psychology, Organizational Psychology, Behavioral Economics, or a closely related field.
• Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD).
• Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person.
• Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen.
• Strengths in verbal and written communication, building and delivering presentations, and storytelling.
• Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).
• Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.
• Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds.
• Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done.
• Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus.
• A mindset rooted in outcomes, ownership, and long-term impact.
• Applies AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction).
• Uses AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations.

• Preferred Qualifications

• Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen.
• Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).
• Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.
• Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds.
• Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done.
• Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus.
• A mindset rooted in outcomes, ownership, and long-term impact.
• Applies AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction).
• Uses AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations.

Qualifications

• PhD in Behavioral Science, Industrial-Organizational Psychology, Organizational Psychology, Behavioral Economics, or a closely related field.
• Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD).
• Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person.
• Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen.
• Strengths in verbal and written communication, building and delivering presentations, and storytelling.
• Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).
• Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.
• Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds.
• Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done.
• Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus.
• A mindset rooted in outcomes, ownership, and long-term impact.
• Applies AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction).
• Uses AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations.

Skills

• Advanced analytical skills.
• Strong verbal and written communication skills.
• Ability to present complex data and insights to executive-level stakeholders.
• Experience with data visualization tools and techniques.
• Knowledge of statistical methods and data analysis techniques.
• Experience with machine learning and predictive modeling.
• Experience with data storytelling and executive communication.
• Experience with AI-driven tools and insights.
• Experience with client engagement and account management.
• Experience with coaching and mentoring.
• Experience with human capital management and talent development.

Benefits

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member.
• A competitive compensation plan with opportunity for advancement.
• Medical, dental, and vision insurance.
• Flexible paid time off.
• All federal/statutory holidays observed.
• Four BetterUp Inner Workdays (https://www.betterup.co/inner-work).
• Five Volunteer Days to give back.
• Learning and Development stipend.
• Company-wide Summer & Winter breaks.
• Year-round charitable contribution of your choice on behalf of BetterUp.
• 401(k) self-contribution.

Pay

The Base Salary Range For This Role Is $184,000 – $230,000:

• New York City and San Francisco: $165,600 – $207,000
• All other Hub Offices: $184,000 – $230,000

Schedule

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week. Our hub locations include: Austin, TX; New York City, NY; Chicago, IL; San Francisco, CA; and the Washington, DC metro area.

Application Instructions

Please ensure you can realistically commit to this structure before applying. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co.