Senior Behavioral Scientist

About the role

Transform how the world’s leading companies invest in their people. At BetterUp, we’re building a new kind of partnership with our customers — one that doesn’t stop at platform adoption. We’re in the business of deep, lasting transformation. That’s where you come in.

Responsibilities

• Measurement & Value Architecture

• Measurement strategy aligned to each client’s purchased solution and stated business outcomes
• Defensible success metrics, KPIs, and leading indicators of impact
• Rigorous ROI models and business cases quantifying financial and organizational impact
• Embedding impact narratives into deal strategy and late-stage sales motions
• Executive-ready materials supporting deal expansion, renewal, and upsell conversations

• Advanced Analytics & Insight Generation

• Data analysis to identify meaningful patterns, causal signals, and outcome drivers
• Generate insights explaining why outcomes occur and what to do next
• Validate findings against scientific standards for credibility and repeatability

• Data Storytelling & Executive Communication

• Create high-impact data narratives translating complex analyses into clear, compelling insights
• Deliver Business Value Reviews demonstrating measurable value realization
• Influence senior client stakeholders by connecting data to strategic priorities and operational decisions

• Client Value Realization & Retention

• Ensure clients achieve and recognize value from their investment
• Surface risks to value realization and recommend evidence-based course corrections
• Strengthen client trust and long-term partnerships through credible, outcome-focused storytelling

• Scientific Integrity & Governance

• Uphold scientific rigor, validity, and ethical standards of all measurement and analytics work
• Safeguard the credibility of the company’s science in both client-facing and internal contexts
• Bring pattern recognition, coaching mindset, and a high bar for strategic execution to every engagement

Requirements

• PhD in Behavioral Science, Industrial-Organizational Psychology, Organizational Psychology, Behavioral Economics, or a closely related field
• Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD)
• Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person
• Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen
• Strengths in verbal and written communication, building and delivering presentations, and storytelling
• Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data)
• Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization, and quickly shifting priorities
• Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds
• Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done
• Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies
• A mindset rooted in outcomes, ownership, and long-term impact
• Applies AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction)
• Uses AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations

Skills

• Advanced analytical and problem-solving skills
• Strong project management and organizational skills
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Experience with data visualization tools and platforms
• Knowledge of human resources and talent development principles

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Workdays
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company-wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self-contribution

Pay

The Base Salary Range For This Role Is $184,000 – $230,000: New York City and San Francisco $165,600 – $207,000: All other Hub Offices

Schedule

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week. Our hub locations include: Austin, TX; New York City, NY; Chicago, IL San Francisco, CA; and the Washington, DC metro area.