Senior Behavioral Scientist

About the role

Transform how the world’s leading companies invest in their people. At BetterUp, we’re building a new kind of partnership with our customers — one that doesn’t stop at platform adoption. We’re in the business of deep, lasting transformation. That’s where you come in.

Responsibilities

• Measurement & Value Architecture
• Measurement strategy aligned to each client’s purchased solution and stated business outcomes
• Defensible success metrics, KPIs, and leading indicators of impact
• Rigorous ROI models and business cases that quantify the financial and organizational impact of the solution
• Embedding impact narratives into deal strategy and late-stage sales motions
• Executive-ready materials supporting deal expansion, renewal, and upsell conversations
• Advanced Analytics & Insight Generation
• Data analysis to identify meaningful patterns, causal signals, and outcome drivers across client datasets
• Generate insights explaining why outcomes occur and what to do next
• Validate findings against scientific standards to ensure credibility and repeatability
• Data Storytelling & Executive Communication
• Create high-impact data narratives translating complex analyses into clear, compelling executive insights
• Deliver Business Value Reviews demonstrating measurable value realization
• Influence senior client stakeholders by connecting data to strategic priorities and operational decisions
• Client Value Realization & Retention
• Ensure clients achieve and recognize value from their investment
• Surface risks to value realization and recommend evidence-based course corrections
• Strengthen client trust and long-term partnerships through credible, outcome-focused storytelling
• Scientific Integrity & Governance
• Uphold the scientific rigor, validity, and ethical standards of all measurement and analytics work
• Safeguard the credibility of the company’s science in both client-facing and internal contexts
• Bring pattern recognition, coaching mindset, and a high bar for strategic execution to every engagement

Requirements

• PhD in Behavioral Science, Industrial-Organizational Psychology, Organizational Psychology, Behavioral Economics, or a closely related field
• Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD)
• Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person
• Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen
• Strengths in verbal and written communication, building and delivering presentations, and storytelling
• Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data)
• Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities
• Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds
• Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done
• Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus
• A mindset rooted in outcomes, ownership, and long-term impact
• Applies AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction)
• Uses AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations

Skills

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
• Experience with data analysis and statistical methods
• Knowledge of behavioral science principles and their application in organizational settings
• Experience with project management and stakeholder engagement

Benefits

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member. A competitive compensation plan with opportunity for advancement. Medical, dental, and vision insurance. Flexible paid time off. Per year: All federal/statutory holidays observed. 4 BetterUp Inner Workdays. 5 Volunteer Days to give back. Learning and Development stipend. Company wide Summer & Winter breaks. Year-round charitable contribution of your choice on behalf of BetterUp. 401(k) self contribution.

Pay

The Base Salary Range For This Role Is $184,000 – $230,000: New York City and San Francisco $165,600 – $207,000: All other Hub Offices

Schedule

Hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week. Our hub locations include: Austin, TX; New York City, NY; Chicago, IL San Francisco, CA; and the Washington, DC metro area.