Senior Behavioral Scientist

About the role

Transform how the world’s leading companies invest in their people. At BetterUp, we’re building a new kind of partnership with our customers — one that doesn’t stop at platform adoption. We’re in the business of deep, lasting transformation. That’s where you come in.

Responsibilities

• Measurement & Value Architecture

• Measurement Strategy: Align measurement strategy with client’s purchased solution and stated business outcomes.
• Success Metrics: Translate solution capabilities into defensible success metrics, KPIs, and leading indicators of impact.
• Rigor: Ensure measurement frameworks are statistically sound, scalable, and aligned to client decision-making.
• ROI Models: Build rigorous ROI models and business cases quantifying financial and organizational impact.
• Sales Embedding: Embed impact narratives into deal strategy and late-stage sales motions.
• Executive Materials: Produce executive-ready materials supporting deal expansion, renewal, and upsell conversations.

• Advanced Analytics & Insight Generation

• Data Analysis: Conduct advanced data analysis to identify meaningful patterns, causal signals, and outcome drivers across client datasets.
• Insights: Generate insights explaining why outcomes occur and what to do next.
• Validation: Validate findings against scientific standards to ensure credibility and repeatability.

• Data Storytelling & Executive Communication

• Data Narratives: Develop high-impact data narratives translating complex analyses into clear, compelling executive insights.
• Business Value Reviews: Deliver Business Value Reviews demonstrating measurable value realization.
• Influence: Influence senior client stakeholders by connecting data to strategic priorities and operational decisions.

• Client Value Realization & Retention

• Value Realization: Act as a core partner ensuring clients achieve and recognize value from their investment.
• Risk Surface: Proactively surface risks to value realization and recommend evidence-based course corrections.
• Storytelling: Strengthen client trust and long-term partnerships through credible, outcome-focused storytelling.

• Scientific Integrity & Governance

• Integrity: Serve as the internal authority responsible for upholding the scientific rigor, validity, and ethical standards of all measurement and analytics work.
• Credibility: Safeguard the credibility of the company’s science in both client-facing and internal contexts.
• Engagement: Bring pattern recognition, coaching mindset, and a high bar for strategic execution to every engagement.

Requirements

• Qualifications

• PhD in Behavioral Science, Industrial-Organizational Psychology, Organizational Psychology, Behavioral Economics, or a closely related field.

• Domain Expertise: Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD).

• Skills: Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person.

• Experience: Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen.

• Communication: Strengths in verbal and written communication, building and delivering presentations, and storytelling.

• Data Proficiency: Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).

• Adaptability: Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization, and quickly shifting priorities.

• Ownership: Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds.

• Impact: Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done.

• Industry Knowledge: Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus.

• Preferred Qualifications

• Experience: Experience in AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction).

• Impact: Uses AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations.

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member.

• Competitive compensation plan with opportunity for advancement.

• Medical, dental, and vision insurance.

• Flexible paid time off.

• All federal/statutory holidays observed.

• 4 BetterUp Inner Workdays.

• 5 Volunteer Days to give back.

• Learning and Development stipend.

• Company wide Summer & Winter breaks.

• Year-round charitable contribution of your choice on behalf of BetterUp.

• 401(k) self contribution.

Pay

The Base Salary Range For This Role Is $184,000 – $230,000: New York City and San Francisco $165,600 – $207,000: All other Hub Offices

Schedule

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week. Our hub locations include: Austin, TX; New York City, NY; Chicago, IL San Francisco, CA; and the Washington, DC metro area.