Senior Backend Engineer
About the role
As a Senior Backend Engineer at Quo, you will spend a majority of your time coding, architecting, and owning moderate to complex components. Beyond your technical work, you may also lead a small team or a project. You might also spend time providing technical guidance, code reviews, and design and delivering on small/medium size projects end-to-end.
Potential areas of focus include:
- Leveraging AI and advanced technologies to help customers manage and derive insights from their data.
- Optimizing the customer onboarding experience.
- Empowering users to independently set up, manage, and scale their accounts with a seamless and compliant process.
- Enhancing core messaging and calling features, improving customer data management, and optimizing the visibility of conversations and contacts.
In any of these areas, you’ll have the opportunity to tackle impactful challenges and help build scalable backend systems that will support a growing user base.
Technical Stack and Tools
- Backend: Node using TypeScript.
- Infrastructure: Kubernetes on AWS.
- Architecture: Event-driven microservices with RabbitMQ.
- Databases: Postgres, Mongo, Elastic, and Redis.
- Observability: Datadog.
- Other tools: Figma, Linear, Notion, and Slack.
Requirements
- Strong experience with TypeScript, or experience with object-oriented languages such as Java or C# and JavaScript/Node.
- Strong experience with observability tools, including metrics, structured logging, and distributed tracing.
- You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same.
- You are intentional about how your work impacts customers, the community, and each other. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution.
- You are curious. You seek to understand the ‘why’ behind things, so that you can better plan and build the ‘how’. You support your teammates and customers through the continuous pursuit of knowledge. You’re a lifelong learner.
- Your code is a pleasure for your teammates to read and understand, and you strive to ensure it is readable, testable, and maintainable. When working in the codebase, you leave things better than you found them.
Pay
The annual base salary range for this position is as follows, plus equity and benefits:
- SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $187,000 - $220,000 USD
- All other US Locations: $169,000 - $198,000 USD
- Canada: $172,000 - $202,000 CAD
The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Benefits
- Equity
- Extensive medical coverage
- Monthly lifestyle stipend
- Flexible PTO policy
About Us
Quo is changing how small businesses connect with their customers by bringing calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re setting a new standard for how businesses connect with their customers and are trusted by more than 90,000 companies, rated #1 in customer satisfaction on G2. Backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors, we’re a fully remote company that values trust, curiosity, ambition, and a bias for action.
We’re committed to creating an inclusive and diverse work environment and encourage you to apply even if you don’t think you meet all the requirements. Quo is the type of company where you can grow, and we’re looking for optimists with grit and determination who are excited to face the challenges of a growing startup.