Senior AV Technician

About the role

This position will work with the customer to provide operations and maintenance of as-built AV systems throughout the customer’s area of responsibility, as well as requirements capture, design / engineering, and installation of system enhancements to custom control system designs based on the customer's needs. Candidate will also provide high end products and services recommendations, as well as launching and commissioning of customer deliverables timely and efficiently according to project timelines.

Responsibilities

• Provide operations and maintenance support to as-built AV/VTC systems.
• Diagnose and repair all AV issues as they arise.
• Lead/assist programmer with evaluation and testing of changes/updates to AV systems and equipment.
• Thorough understanding of various AV technologies and protocols that include Crestron, Extron, BiAmp, Shure, and ClearOne.
• Develops detailed reports as needed.
• Supervise and support/performs testing, documentation, and training.
• Troubleshoot new and legacy systems, hardware cabling and components.
• Integrate third-party hardware/software solutions when needed.
• Interface with external/internal clients and manufacturers/vendors.
• Install, test, and support AV systems, both on-site and remotely, with possible travel outside city/state of local office.
• Deliver projects assigned including communication management, schedule management, source control, and documentation.
• Regularly reporting to manager on the status of all projects.
• Contribute to the ongoing development of company standards and methodology.
• Understand and installation of structured cabling to include pulling, termination and testing cat5e/6, video, RGB, HDMI, DVI and audio cables if needed.
• Understand and assist with the installation of AV control system equipment hardware to include audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, and all presentation systems if needed.
• Identify and solve issues that will impact the project.
• Ensure that project deliverables and milestones are met including close out documentation and punch list items.
• Perform quality control/check on finished product/projects including testing and presentation training to clients.
• Responsible for coordinating with property owners and OEMs in processing RMA issues.
• Assist in supporting technicians with onsite training endeavors.
• Follow all safety guidelines of Data Projections and client requirements.
• Perform other job-related duties or special projects as assigned.

Requirements

• Minimum TS clearance with SCI eligibility
• 4+ years of relevant experience
• Experience with Office 365 and Microsoft products
• US Citizen

Qualifications

• CCTS certification

Skills

• Strong working knowledge of current AV design technologies and integration
• Focus on DoD systems and security compliancy requirements

Benefits

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Pay

Target salary range $110,000.00 - $125,000.00.

Schedule

M-F standard hours

Work Environment and Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Authorization/Security Clearance

US Citizenship Minimum TS clearance with SCI eligibility

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

Wage Information

Target salary range $110,000.00 - $125,000.00.

Other Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.