Senior Auto Physical Damage Claims Representative

About the role

This position will handle commercial auto with a predominant focus on resolving the material damage components of the claim but does not include any aspect of bodily injury exposures. It will have a hybrid approach with 3-days in one of our offices.

Responsibilities

• Collaborate proactively with agents, policyholders and internal stakeholders on claims and book of business as needed.
• Investigate losses, identify coverage, evaluate liability and damages.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines and delegated authority.
• Leverage past experience to review and analyze documents.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 1 year commercial claims adjusting experience.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Demonstrated successful ability to think strategically with supporting analytical skills.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10%.
• Ability to travel daily between locations.

Qualifications

• Knowledge of commercial insurance policies and procedures.
• Strong problem-solving and decision-making skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.

Skills

• Commercial claims adjusting experience.
• AIC or SLA certification.
• Proficiency in Microsoft Office Suite.

Benefits

We offer a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance.

Pay

Competitive base pay with performance-based incentives.

Schedule

Hybrid schedule with 3-days in one of our offices.

Company Culture

We are committed to creating exceptional value for our Partners For Success® agencies and policyholders, and we also remain committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that includes a competitive total rewards package, flexible work arrangements, and a workplace that fosters excellence and professional growth.

Equal Opportunity Employer

Amerisure is an Equal Employment Opportunity employer. We prohibit discrimination or harassment based on race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We comply with all applicable laws governing nondiscrimination in employment in all locations where the company operates.