Senior Auto Appraiser – Field for Lady Lake/Leesburg/Tampa, FL

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to parse the posting. Let's extract content: - About the role: The first paragraph(s) about USAA mission, values, etc. Could be considered "About the role". We'll include that as prose

. - Responsibilities: The "What You'll Do" section is a list of duties. We'll put under

Responsibilities

with

• each bullet. - Requirements: The "What You Have" section includes education, experience, etc. Also physical demand requirements. Could be under Requirements. - Qualifications: Might be similar to Requirements; but we need to avoid duplication. Perhaps we can combine: Requirements includes education/experience; Qualifications includes licenses/certifications; Skills includes specific abilities. However we need to only include sections when there is real specific content. We'll decide to have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Schedule? Not mentioned explicitly; there is mention of mandatory on-call dates, potential evening, weekend, holiday work, CAT deployment travel, etc. That could be schedule info. But we need to see if posting actually states schedule specifics. It says: "Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs." That's schedule-related. So we could include a Schedule section with that info. But we must not create sections with filler like "not specified". We have actual content. Thus sections: - About the role: mission, values, support for military spouses, remote/hybrid flexibility, location info (Lady Lake, Leesburg, Tampa). Also "The Opportunity" paragraph about field-based role. - Responsibilities: list from "What You'll Do". We'll break into bullet points. - Requirements: Education (HS diploma or GED), 2 years auto appraising experience, proficiency knowledge, advanced working knowledge of estimating losses using CCC, demonstrated written/verbal skills, acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. - Qualifications: maybe "What Sets You Apart": Active Florida All-Lines Adjusters License, I-CAR ProLevel 3 certification or pursuing, experience as Field Auto Appraiser with P&C carrier, experience preparing estimates using CCC, ability to balance estimates in virtual & field environment, ability to deploy on CAT when needed, US military experience gained through military service or as spouse/domestic partner. - Skills: maybe we can extract specific skills: Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures, advanced working knowledge of estimating losses using CCC or similar platforms, demonstrated written and verbal skills, ability to operate company vehicle, physical demands (reach, handle, squat, bend, climb, kneel), ability to work outdoors in inclement weather, exposure to body shop/salvage yard up to 25%, meet USAA safe driving requirements, verification of driving record, valid driver's license. But many of these overlap with requirements/qualifications. To avoid duplication, we could keep Skills minimal: maybe "Ability to deploy on CAT when needed" etc. However we need to avoid thin sections. Perhaps we can combine Qualifications and Skills into one? But the instruction says use those headings only if there is real specific content. We could decide to have only About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. And omit Qualifications and Skills if they'd be thin. But we have specific content for Qualifications (licenses, certifications) and Skills (specific abilities). Might be better to include them. Let's see if we can allocate content without too much overlap. We'll create:

  About the role

  ... (mission, values, support for military spouses, remote/hybrid flexibility, location, field-based role)

  Responsibilities

  • ...
  ...

  Requirements

  • High School Diploma or General Equivalency Diploma.
  • 2 years of auto appraising experience.
  • Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures.
  • Advanced working knowledge of estimating losses using CCC or similar estimating platforms.
  • Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  Qualifications

  • Active Florida All-Lines Adjusters License.
  • I-CAR ProLevel 3 (Platinum) certification or actively pursuing ProLevel 3.
  • Experience as a Field Auto Appraiser with a Property & Casualty (P&C) insurance carrier.
  • Experience and ability to prepare estimates and evaluations using CCC estimating platform.
  • Experience and ability to balance between writing accurate collision repair estimates in a Virtual & Field environment.
  • Ability to deploy on CAT when needed.
  • US military experience gained through military service or gained as a military spouse / domestic partner.

  Skills

  Maybe we can list physical demands and other abilities not covered: ability to operate a company vehicle, reach, handle, squat, bend, climb, kneel, work outdoors in inclement weather, exposure to body shop/salvage yard up to 25%, meet USAA safe driving requirements, verification of driving record through MVR & possession of valid driver's license. But many of these are also requirements/qualifications. However we can still include them as skills. But we risk duplication. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to include all info. If we put some info in Requirements and also in Skills, that's duplication but still preserving. Might be okay but could be considered redundant. Better to allocate each piece to one section logically. Let's map: - Education: Requirements. - Experience: Requirements (2 years auto appraising) and Qualifications (field auto appraiser experience, CCC experience, etc.) - Knowledge: Requirements (proficient knowledge of P&C insurance..., advanced working knowledge of CCC) - Skills: Requirements (demonstrated written/verbal skills) - License: Qualifications (Active Florida All-Lines Adjusters License, insurance adjuster license acquisition) - Certifications: Qualifications (I-CAR ProLevel 3) - Physical demands: Could be under Requirements or Skills. We'll put under Requirements as physical demand requirements. - Ability to operate company vehicle, reach etc: also physical demands. - Ability to work outdoors in inclement weather, exposure to body shop/salvage yard: physical demands. - Safe driving requirements, valid driver's license: maybe under Requirements. Thus we can keep Skills section maybe empty or not include. Since we have covered all specifics in Requirements and Qualifications, we could omit Skills. But we need to check if any info left not covered: "Ability to deploy on CAT when needed" is in Qualifications. "US military experience" also in Qualifications. "Ability to balance between writing accurate collision repair estimates in a Virtual & Field environment" also Qualifications. "Experience and ability to prepare estimates and evaluations using CCC estimating platform" also Qualifications (some overlap with Requirements). Might be okay. Thus we can have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Now Benefits: The posting includes a Benefits paragraph: "At USAA our employees enjoy best-in-class benefits..." We'll include that as
  list? It's prose with list of benefits. We'll convert to
  • each benefit. Pay: Compensation range: $63,590 - $114,450. Also additional commentary about pay incentives, market data, location variation. We'll include that as

    maybe with

    for details? We'll just put prose. Schedule: Info about mandatory on-call dates, potential evening, weekend, holiday work, CAT deployment travel. We'll put as
    . Now we need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove lines like "USAA does not provide visa sponsorship for this role..." That's not boilerplate? It's a requirement about visa sponsorship; it's substantive? It's a condition. Should we keep? It's about immigration support. It's a condition of employment. Might be considered substantive. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship notice is not exactly those; it's a job requirement. We'll keep it maybe under Requirements or a separate note. But we could incorporate into Requirements: "USAA does not provide visa sponsorship for this role. Please do not apply if you will need immigration support." That's a requirement. We'll include as a bullet under Requirements. Also remove duplicated lines: The posting repeats some sentences? We'll deduplicate. Now produce HTML fragment. Let's craft content. About the role paragraph: Combine mission, values, support for military spouses, remote/hybrid flexibility, location, field-based role. Text: "Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity This is a field-based role in the Lady Lake, Leesburg, or Tampa area. Candidates who are willing and able to work in Lady Lake, Leesburg, or Tampa are encouraged to apply." We'll put as

    . Now Responsibilities bullets: Need to capture all duties from "What You'll Do". Let's list them succinctly but preserve all detail. We'll break into separate bullets for each distinct duty. Original sentences: - With the use of digital tools, evaluates and appraise highly complex auto physical damage claims in accordance with the terms and conditions of the contract, corporate guidelines and state laws and regulations. - Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. - May require face-to-face interactions with members and third parties. - Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim. - Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions. - Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for handling, if applicable. - Maintains accurate and current claim file documentation throughout the claims process for complex claims. - Maintains high standards of productivity through effective desk management, timely follow ups, and accurate mapping of repair plans and timeline for repair in support of fast and accurate claims adjudication. - Responsible for reviewing additional damage received from repair facilities to either complete a supplement or triage to field provider method of inspection. - May serve as a subject matter expert representative for disputed claims or trials. - Serves as a resource for team members on escalated issues of a routine nature. - Partners with vendors and internal business partners to facilitate highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate