Senior Auto Adjuster – Non-Injury
Distro · Phoenix, AZ · Yesterday
On-siteFinanceFull-time
What You’ll Do
- Take full ownership of complex non-injury auto claims, including coverage analysis, liability determination, physical damage evaluation, and total loss settlements.
- Lead thorough investigations by analyzing police reports, claimant statements, prior loss history, and other key evidence.
- Make sound, compliant decisions aligned with state regulations and company standards.
- Skillfully negotiate settlements within authority, navigating comparative negligence and additional cost factors (e.g., storage fees).
- Identify potential coverage concerns and fraud indicators, initiating SIU referrals when necessary.
- Maintain clear, accurate, and complete claim documentation from intake through resolution.
- Partner with internal teams and external vendors to resolve claims efficiently and effectively.
- Support CAT (Catastrophe) operations, including on-call rotations and potential travel during critical events.
What You Bring
- A High School Diploma or GED.
- Minimum 2+ years of customer-facing experience.
- At least 2+ years managing non-injury auto liability claims (low to moderately complex).
- Active Adjuster License (or ability to obtain within 90 days).
- Strong understanding of auto liability coverage, state regulations, and claims processes.
- Proven ability to investigate, analyze, negotiate, and communicate effectively.
Nice to Have
- Bachelor’s degree.
- Experience handling multi-vehicle losses and comparative negligence scenarios.
- Familiarity with Guidewire Claims Center.
- Exposure to arbitration, subrogation, and advanced coverage interpretation.
Why Join Us?
Work on challenging, high-impact claims where your expertise truly matters.
Be part of a collaborative environment that values integrity, empathy, and excellence.
Grow your career with opportunities to expand your expertise in complex claims, CAT response, and specialized investigations.