Senior Audio - Visual Specialist

About the role

Senior Audio‑Visual Specialist for Sloan Technology Services responsible for maintaining and supporting AV systems across classrooms and event spaces. Posted: 9/22/2026.

Responsibilities

• Perform daily inspections, maintenance, and repair of AV systems
• Diagnose and resolve hardware, software, and networking issues in classrooms and event spaces
• Provide on‑site technical support for classes, meetings, and special events
• Support video conferencing, recording, streaming, and AV control systems
• Manage work through ServiceNow, maintain AV inventory, and coordinate with vendors as needed
• Provide limited desktop support for faculty, staff, and students during events

Requirements

• High school diploma
• 6–8 years of professional AV experience, including at least 2 years in higher education
• Expertise in professional AV technologies, including Crestron, Q‑SYS, DSPs, Dante/NDI, video conferencing, and streaming platforms
• Strong troubleshooting, customer service, and communication skills
• Ability to work independently in a high‑profile environment and lift up to 40 pounds, including use of ladders or lifts

Qualifications (preferred)

• Bachelor’s degree in Audio Visual or Information Technology field
• CTS certification or ITIL experience
• AV related certification such as CTS
• Educated in ITIL best practices and experience applying

Benefits

Full benefits provided for this one‑year term position.