Senior Associate, Strategic Change Management

Responsibilities

• Lead client service delivery teams in the active execution of change management programs for large-scale transformations
• Utilize technical and industry knowledge in the areas of Change Management, Organizational Development and Learning & Development to drive experience-centric strategies to change
• Prepare materials for executive and leadership meetings, workshops, and design sessions
• Facilitate working sessions with mid-level leaders and functional teams
• Collect and synthesize qualitative and quantitative data (surveys, interviews, metrics)
• Contribute to adoption reports and recommendations for course correction
• Build long-term business relationships with key executives through engagement delivery and across KPMG service lines
• Drive responses across the full lifecycle of business development opportunities
• Actively engage in the development and innovation of Change Management methodologies and intellectual capital including contributing to articles, whitepapers and firm/industry training efforts
• Manage scope, and junior resources on client engagements, while also identifying and mitigating any associated risks or issues
• Deliver change management projects using AI/Agents with an Ability to build agents and analyze change workforce data.

Qualifications

• Minimum three years of relevant work experience related to Change Management, Organizational Development, or Human Resource Consulting, with two years of experience in Advisory Services within a major consulting firm
• Bachelor's degree from an accredited college/university required
• Experience designing and leading initiatives business transformation projects based on a deep understanding of business processes, project management methodologies and leading practices in Organizational Development, Learning & Development, evaluation and Change Management
• Experience managing a portfolio of activities within a project or team; previous experience in setting priorities and balancing competing deadlines desired and experience mentoring or managing employees including annual goal setting, performance review and discussing career opportunities
• Working knowledge in scoping, project management, budget management and staffing projects
• Excellent communication skills with the ability to lead conversations and create stakeholder engagement with clients and colleagues across an organizational hierarchy
• Strong demonstrated ability in AI, PowerPoint, Excel, MS Project and other Microsoft tools to develop work plans, articulate complex issues, analyze data and structure information
• Travel as needed