Senior Associate Sales Relationship Manager
MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. With over 2,000 clients worldwide, we’re pioneering change in an established industry and shaping the future of electronic trading.
About the role
Launch your career at the intersection of financial markets, technology, and client relationships. As an Associate Sales Relationship Manager, you'll partner with the East Coast Sales team to deliver exceptional client support, market insights, product expertise, and operational excellence that drive client success and adoption of MarketAxess solutions.
This role offers a unique opportunity to develop deep knowledge of the corporate bond market and the evolving electronic trading landscape while working alongside experienced Relationship Managers and Sales professionals. You'll gain valuable exposure to some of the industry's leading institutional investors and dealers, building the skills and expertise needed for a successful long-term career in capital markets.
Responsibilities
- Product & Market Knowledge
- Build a strong working knowledge of MarketAxess products and services, with a specialized focus on Investment Grade and High Yield bonds.
- Develop understanding of client workflows and how MarketAxess supports trading, liquidity, and execution.
- Stay current on credit market developments, supported by senior team members.
- Client Support & Relationship Assistance
- Support Senior Relationship Managers in managing client relationships, acting as a reliable point of contact for day-to-day requests.
- Assist with client onboarding activities, follow-ups, and end-user training support.
- Help gather and document client feedback, escalating insights and themes to senior team members.
- Analytics, Research & Reporting
- Support the preparation of client analytics, reports, and data extracts relating to trading activity and platform usage.
- Assist with research on existing and prospective clients to support sales planning and meeting preparation.
- Contribute to the production of monthly statistics, presentations, and internal reporting for the Sales team.
- Sales & Internal Collaboration
- Work closely with the Sales Team and Senior Relationship Managers to support client meetings and ongoing engagements.
- Assist with preparation of client materials, agendas, and post-meeting follow-ups.
- Collaborate with internal partners (e.g. Marketing, Product, Technology) to support client-facing initiatives.
- Marketing & External Support
- Support the coordination and maintenance of client-facing and marketing collateral, working with the US Marketing team as needed.
- Assist with logistics and preparation for industry events or client forums and attend where appropriate alongside senior colleagues.
- AI & Data-Driven Growth Mandate
- Automate routine tasks such as reporting, account analysis, and meeting preparation.
- Generate tailored insights, summaries, and dealer materials using AI tools.
- Improve speed and quality of decision-making by combining AI outputs with market understanding.
- Experiment with new AI-enabled workflows to enhance dealer engagement and execution outcomes.
- Partner with internal teams to support adoption of data-driven and AI-enabled solutions.
Requirements
- Technical & Professional Skills
- 3+ years experience in a sales, relationship management or client-facing role within fixed income.
- Strong analytical skills and comfort working with data, Excel, and presentations.
- Ability to quickly learn financial products, platforms, and market concepts.
- Communication & Relationship Skills
- Clear, professional written and verbal communication skills.
- Confident interacting with internal stakeholders and clients under guidance.
- Willingness to ask questions, seek feedback, and continuously improve.
- Personal Attributes
- Highly organized with strong attention to detail.
- Proactive, reliable, and eager to learn.
- Able to manage multiple tasks and deadlines in a team-based environment.
- Demonstrates professionalism when engaging with clients and representing the firm.
Qualifications
- Bachelor’s degree in Finance, Economics, Business, or a related field.
- Early-career experience or internships in financial services, sales support, analytics, or client services preferred.
- Interest in market structure, trading technology, or capital markets.
- Must have or obtain SIE, 7 and 63 within 4 months of commencing the role.
Benefits
- Free lunch and office snacks.
- Competitive PTO package including vacation, personal days, sick leave, and charity days.
- Generous parental leave: up to 20 weeks fully paid.
- 401(k) with dollar-for-dollar employer match up to $17,500.
- Wellness stipend: up to $1K annually for gym memberships, home office equipment, and more.
- Onsite healthcare through Mount Sinai at the Hudson Yards location.
- Tuition assistance and professional development, including live and on-demand learning, role-specific training, and employee-led Lunch and Learns.
- Highly competitive medical, dental, and vision programs.
Pay
For job positions in NYC, NY, and other locations where required, the estimated salary range for this position is $115,000 USD to $130,000 USD. Actual salary may vary depending on job-related factors, including knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.
Schedule
Employees in Sales work in the office 4 or more days a week, with flexibility depending on the business function.