Senior Associate, Quality (Technical Training) 1

About the role

L3Harris is seeking a Senior Associate, Quality (Technical Training) to join our Greenville, Texas team. This role supports the deployment and administration of Technical Training programs and Learning Management System (LMS) applications.

Responsibilities

• Supports the development and maintenance of training processes, procedures, and practices.
• Develops comprehensive training packages, including learning objectives, curriculum materials, presentation content, and assessments.
• Maintains accurate learner records and produces reports on learning activities.
• Delivers high-quality customer service and provides support for training inquiries.
• Manages training initiatives and ensures accurate distribution and timely completion of training requirements.
• Coordinates training logistics, including instructor assignments, scheduling, and classroom setup.
• Schedules and proctors required examinations and maintains training documentation.
• Performs routine administrative tasks such as data entry and record retention.
• Contributes to team efforts and participates in project teams and process improvement initiatives.
• Uses standard office productivity tools, particularly Excel, and training-related software.

Requirements

• Bachelor’s degree and at least two years of related experience, or a combination of education and experience.
• Two years of post-secondary/associate’s degree and six years of related experience, or a graduate degree with zero to two years of related experience.
• Working knowledge of Success Factors LMS or similar LMS applications.
• Knowledge of Microsoft Teams, Power BI, SharePoint, and Articulate 360.
• Positive team-player attitude and continuous learner mindset.
• Strong customer service orientation and effective communication skills.
• Strong analytical and troubleshooting abilities with a high attention to detail.
• Self-directed, proactive, and able to drive tasks to completion.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.

Qualifications

• Ability to obtain a Secret clearance.

Skills

• Working knowledge of Success Factors LMS or other learning management system (LMS) applications.
• Knowledge of Microsoft Teams, Power BI, SharePoint, and Articulate 360.
• Strong analytical and troubleshooting abilities.
• Strong written and verbal communication skills.
• Strong coordination, tracking, organizational, and time-management skills.

Benefits

At L3Harris, we offer a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The schedule is flexible and can vary based on shift coverage, typically 5/8’s or other arrangements.