Jobs · Delaware

Senior Associate, Project Manager Campaign Delivery | Retail Bank

Capital One · Wilmington, DE · 2 mo ago
$97k–$110k/yrFull-time

About the role

As a Senior Associate Project Manager supporting the Campaign Delivery team, you will lead critical marketing initiatives that directly impact the company's bottom line. You will coordinate the development and execution of a diverse campaign portfolio, creating comprehensive project plans, managing dynamic timelines, and driving on-time delivery across broad, cross-functional teams.

Responsibilities

  • Plan, design, and execute complex, multi-workstream digital and print marketing project plans from initial brief through to final deployment, ensuring deliverables meet scope, timeline, and budget requirements.
  • Apply structure to both large- and small-scale initiatives, driving project execution based on defined priorities while demonstrating the organizational agility to adapt to changing demands.
  • Proactively identify project risks, bottlenecks, and issues; develop mitigation strategies and independently escalate critical blockers when timelines are at risk.
  • Partner closely with project customers and internal teams, leveraging strong consulting and collaboration skills to provide both tactical direction and strategic thought partnership.
  • Forge deep relationships with cross-functional stakeholders across all levels of the organization, using outstanding communication skills to manage expectations, inform teams, and influence outcomes.
  • Facilitate the day-to-day traffic of creative assets through Legal, Risk, and Compliance reviews, ensuring feedback is documented, addressed by creative teams, and aligned with internal audit standards.
  • Manage day-to-day strategy development and executional tasks for direct mail and paid media campaigns.
  • Develop socialization calendars to ensure buy-in is received from key stakeholders and leaders at critical decision points.
  • Ensure appropriate approvals are received from key stakeholders.
  • Organize and maintain critical artifacts in campaign folders for audit.
  • Own the weekly status reporting cadence, translating complex project updates into clear, concise summaries for the broader Campaign Delivery team.
  • Maintain and scale team resources, process maps, and standard operating templates to ensure the department's "how-to" guides are always optimized and up to date.

Qualifications

  • Bachelor’s Degree or Military experience
  • At least 3 years of Program or Project Management experience
  • At least 3 years of experience utilizing Scrum, Kanban or SAFe methodologies
  • At least 2 years of Relationship management experience
  • At least 1 year of Direct Mail end-to-end management experience
  • At least 1 year of Paid Digital experience

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