Senior Associate, Product Management - Applied AI

About the role

The Applied AI team plays a critical role in Capital One’s GenAI strategy. A cohort of strategists, data scientists, and engineers are constantly evaluating the customer journey - from marketing and acquisitions to customer service and fraud - to identify pain points where GenAI-related approaches could be leveraged to unlock new end-customer experiences.

Responsibilities

• Drive the intake and prioritization of early-stage Card GenAI use cases.
• Work with the cross-functional group to further refine proposals or ideas in detail before prioritizing and implementing.
• Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
• Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Demonstrate a growth mindset by using hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
• Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology.
• Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers.
• Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
• Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

Requirements

• Intellectually Curious: Ask why, explore, and seek new challenges.
• Comfortable with ambiguity and a hunger to learn.
• Communicator & Influencer: Communicate complex ideas clearly to various audiences.
• Do-er: Take initiative, tackle challenges, and stay focused on goals.
• Passionate & Customer Focus: Care about growing others and connecting with customers.
• Learner: Have an appetite to learn new things and exhibit humility when asking for help.
• Team Player: Work collaboratively with diverse individuals and prioritize team goals.

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
• Preferred qualifications include:
  • Bachelor’s degree in computer science or engineering.
  • 1+ years translating business strategy or analysis into consumer facing digital products.
  • 1+ years of experience working on core product platforms powering digital experiences.
  • 1+ years working with cross functional teams as a product owner in an agile development process.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Pay

Salaries for this role vary by location and are listed below:

• Mclean, VA: $111,200 - $126,900 for Sr. Associate, Product Management; $164,800 - $188,100 for Manager, Product Management
• New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management; $179,700 - $205,100 for Manager, Product Management
• Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management

Schedule

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.