Senior Associate, Operations, People & Experience Team

About the Company

VaynerX is a contemporary family of companies working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

VaynerMedia, part of the VaynerX family, is a global creative and media agency with expertise in driving relevance for clients and delivering impactful business results. Founded in 2009 by Gary Vaynerchuk, VaynerMedia operates in offices across New York, Los Angeles, Toronto, Mexico City, London, Amsterdam, Singapore, Delhi, Kuala Lumpur, Bangkok, Tokyo, and Sydney. The agency has been recognized for its work at Cannes Lions, the Clio Awards, and The Webby Awards.

About the Role

Vayner is looking for a high-energy, detail-oriented Senior Associate to join the People & Experience Team (PET). Reporting to PET Operations, this role serves as the operational backbone of the People team. You will partner with PET Business Partners, the broader People & Experience Team, and cross-functional stakeholders to maintain people systems, processes, and programs. The role involves owning systems, data, and day-to-day operations that power the employee lifecycle, from HR systems and data integrity to coordinating key initiatives and improving processes.

This is an opportunity for someone passionate about people operations, who enjoys bringing order to complexity, solving operational puzzles, and leaving every process better than they found it. The team values mentorship, continuous learning, and fresh perspectives, with some members having over 17 years of tenure at Vayner.

Responsibilities

• HR Systems & Data Management
  • HRIS Administration: Maintain accuracy and integrity of employee data across all People systems, ensuring timely processing of hires, transfers, promotions, organizational changes, and terminations.
  • Data Integrity: Conduct recurring audits to maintain accurate, complete, and compliant employee records, proactively identifying and resolving discrepancies in partnership with key stakeholders.
  • People Systems Management: Administer and maintain People systems, workflows, and documentation to ensure a seamless employee lifecycle and consistent user experience.
  • Systems Optimization & Process Improvement: Continuously improve People systems and workflows by identifying opportunities to automate processes, streamline operations, and increase efficiency and scalability.
• Reporting & People Analytics
  • Reporting: Produce recurring People dashboards and reports, ensuring accurate and timely reporting on key workforce metrics, including headcount, hiring, turnover, and organizational health.
  • Data Insights: Identify trends and opportunities within People data to improve processes, reporting, and operational decision-making.
  • Reporting Support: Assist with ad hoc reporting requests, data reconciliations, and report maintenance to support business and PET needs.
  • Dashboard Management: Maintain and continuously improve People dashboards, ensuring leaders have access to accurate, meaningful, and actionable workforce data.
• Benefits & Employee Support
  • Benefits Administration: Support day-to-day benefits administration, including enrollments, qualifying life events, employee inquiries, vendor coordination, and annual Open Enrollment.
  • Benefits Operations: Coordinate benefits communications, audits, reporting, reconciliations, and issue resolution to ensure accurate administration and an exceptional employee experience.
• Employee Programs & Operations
  • New Hire Onboarding: Coordinate the onboarding experience, ensuring all pre-boarding activities are completed on time and new hires are set up for success.
  • Timesheet Compliance: Monitor agency-wide timesheet completion, proactively following up with employees and managers to ensure timely and accurate submissions.
  • Training Program Administration: Own the day-to-day administration of the Company's training platform, including managing weekly training uploads, monitoring completion, and following up with employees to ensure compliance and payroll-related training requirements are met.
  • Program Coordination: Coordinate recurring People & Experience initiatives by managing timelines, tracking milestones, following up with stakeholders, and ensuring projects are completed on schedule.
• Administrative & Operational Support
  • Operational Coordination: Support the operational needs of the People & Experience team by coordinating purchase orders, invoice processing, employee care initiatives, mail management, vendor administration, and other administrative workflows.

Qualifications

• Tech Savvy: Advanced proficiency in Excel or Google Sheets, confidence learning new HR systems (e.g., HiBob, ADP), and curiosity about using AI to improve efficiency.
• Unrivaled Attention to Detail: Ability to catch typos and data discrepancies others might miss, understanding that small details often have significant impact.
• Organization & Execution: Thrives on juggling multiple priorities, staying organized, and ensuring nothing falls through the cracks.
• Problem Solving & Process Improvement: Identifies problems, thinks critically, proposes solutions, and looks for ways to improve how work gets done.
• Ownership & Accountability: Takes initiative, follows through, and delivers high-quality work consistently.
• Growth Mindset: Eager to learn, embraces feedback, and continuously develops skills.
• Service Mindset: Enjoys helping others and takes pride in delivering an exceptional employee experience through thoughtful, responsive support.
• Discretion: Understands the sensitive nature of People data and maintains the highest level of confidentiality.

Benefits

• Employer-sponsored 401k with match
• Medical, dental, and vision coverage
• Unlimited PTO
• Caregiver (Parental) Leave
• Health and Wellness benefits

Pay

Base Salary: $70,000—$80,000 USD