Senior Associate, New Verticals - Retail Shopping Experience Strategy & Operations
for sections: About the team, About the role, Responsibilities, maybe Qualifications/Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. The posting includes:
- About The Team (content)
- About The Role (content)
- Responsibilities (list)
- There's also "You’re Excited About This Opportunity Because You Will…" and "We’re Excited About You Because…" which are like qualifications/skills. Could treat as Qualifications or Requirements. The instruction: use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose appropriate headings.
We have content for:
- About The Team
- About The Role
- Responsibilities (list)
- Qualifications/Skills: The "You’re Excited About This Opportunity Because You Will…" and "We’re Excited About You Because…" sections contain expectations and desired qualifications. We can combine into a Qualifications section.
- Benefits: described: comprehensive benefits package includes 401(k) with employer matching, 16 weeks paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave, medical/dental/vision, 11 paid holidays, disability, basic life insurance, family-forming assistance, mental health program, etc. Also PTO details.
- Pay: compensation range: $87,000—$128,000 USD base salary, plus equity grants.
- Schedule: hybrid model, spend a few days a month in person together. Not explicit schedule like full-time, but we have mention of hybrid model. Could include Schedule section with that detail.
We must not include boilerplate like EEO, diversity statement, scam warning, etc. Also remove navigation, cookie, legal, duplicated lines. Also remove "About DoorDash" etc? That's likely boilerplate but includes mission statement; might be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About DoorDash" paragraph is generic company description; could be considered boilerplate but not explicitly listed. Might be okay to keep? Safer to remove as it's generic. Also remove "Our Commitment to Diversity and Inclusion", "Statement of Non-Discrimination", etc. Also remove "Pursuant to the San Francisco Fair Chance Ordinance..." etc. Also remove "Notice to Applicants for Jobs Located in NYC..." etc. Also remove "See Below For Paid Time Off Details" maybe part of benefits; we can incorporate.
We need to preserve all substantive information. So we need to keep the details about benefits, PTO, pay, hybrid schedule, responsibilities, team description, role description, qualifications.
We must not repeat the job title as a heading. The job title is Senior Associate (Retail Strategy & Operations). Not to put as heading.
We must not put Job ID/requisition numbers as headings; none present.
We must output only HTML fragment, no /, no markdown.
We'll structure:
About the Team
... content ...
About the Role
... content ...
Responsibilities
- ... ...
Qualifications
- maybe list of bullet points from "You’re Excited..." and "We’re Excited...". Could also be
- Partner with the central Catalog team on attribute creation, translate merchant catalog feeds into DoorDash standards, and manage enrichment programs to hit coverage targets across categories.
- Beyond day-to-day execution, build repeatable frameworks — like style guides — that keep data clean as new merchants and categories launch, and track quality over time to catch gaps before they reach customers.
- Owning attribute definition, enrichment, and catalog feed mapping to hit data coverage targets at scale.
- Setting and scaling data quality standards, building repeatable frameworks like style guides and quality rubrics.
- Tracking data and PDP quality over time, proactively flagging gaps before they reach customers.
- Managing day-to-day enrichment vendor operations.
- Partnering with the Catalog team on attribute creation and taxonomy definition.
- Strategize: develop optimal strategy for serving customers and merchants from first principles.
- Operate: create tracking dashboards for key metrics, own week‑over‑week movement and quarterly targets.
- Analyze: build models using SQL, Excel, and AI tools to evaluate economic, operational and strategic costs and benefits of programs and experiments.
- Experiment: transform strategies into operational experiments that create measurable and actionable outcomes.
- Build: launch new products, improve 1% daily, scale new initiatives from high‑level strategy to operational details.
- Lead, collaborate and influence: partner with cross‑functional teams (growth, quality, design, marketing, partnerships, product) to build and scale the Retail business.
- 2‑4+ years of experience in highly analytical, cross‑functional environments (startups, tech, operations, strategy, consulting, banking, etc.).
- AI native: experienced integrating AI tools (Claude, Cursor, Copilot, etc.) into daily workflows.
- Owner mindset: continuously seeks to improve work product and owns outcomes.
- Entrepreneurial: bias for action, able to build things from the ground up.
- Analytical: lets data drive decisions, comfortable pulling data in SQL, building Excel models, leveraging AI for analysis.
- Able to operate at both 10,000‑foot and 1‑foot levels, comfortable in the weeds and long‑term thinking.
- Unafraid of ambiguity: thrives in rapid change, learning, and ambiguous startup environments.
- Completed Bachelor’s Degree.
- 401(k) plan with employer matching.
- 16 weeks of paid parental leave.
- Wellness benefits.
- Commuter benefits match.
- Paid time off and paid sick leave (compliant with applicable laws, e.g., Colorado Healthy Families and Workplaces Act).
- Medical, dental, and vision benefits.
- 11 paid holidays.
- Disability and basic life insurance.
- Family‑forming assistance.
- Mental health program.
- For salaried roles: flexible paid time off/vacation plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrues ~1 hour per 25.97 hours worked (~6.7 hours/month at 40
but better list. We need to capture all bullet points from those sections. Let's extract: "You’re Excited About This Opportunity Because You Will…" - Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers and merchants. - Operate. You’ll create tracking dashboards for your key metrics and own week over week movement as well as quarterly targets for those metrics. - Analyze. Build models using SQL, Excel, and AI tools to evaluate the economic, operational and strategic costs and benefits of various programs and experiments - Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes - Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll launch new products, get 1% better every day, and scale something completely new. This means everything from high-level strategy to operational details. - Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Retail business. "We’re Excited About You Because…" - You have 2-4+ years of experience. - You’ve succeeded in similar cultures that are highly analytical and cross-functional (e.g., startups, tech, operations, strategy, consulting, banking, or a related experience). - You are AI native. You’ve adapted to integrating AI into your daily workflows with tools like Claude, Cursor, Copilot and other relevant tools. - You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad - You're entrepreneurial. You have a bias for action and are able to build things from the ground up. - You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL, building models in excel and leveraging AI tools for analysis. - You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. - You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment - You have a completed Bachelor’s Degree. We can combine into Qualifications section as list. Benefits: The paragraph: "DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)." We can summarize as list. Pay: "The national base pay range for this position within the United States, including Illinois and Colorado. $87,000—$128,000 USD". Also mention equity grants and that base salary localized. Schedule: "We operate in a hybrid model and spend a few days a month in person together." We'll create sections accordingly. We must not include filler like "commensurate with experience". Not present. Now produce HTML. Let's craft:
About the Team
The New Verticals team is building the future of local commerce by expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more!
About the Role
We are hiring a Senior Associate to join the Retail Strategy & Operations team to own the backend data that fuels what customers see when shopping Retail on DoorDash. This person will develop deep expertise in Retail merchants and categories and become the team's authority on data quality — defining what best-in-class product and merchant data looks like, and building the systems that keep it that way as we scale.