Senior Associate, Innovation, Product Management

The Opportunity

We are seeking a Senior Associate to join our Private Markets fintech product management team. You will be part of a dynamic team focused on leveraging innovation to transform the private markets industry.

Responsibilities

• Support product managers by translating business goals and user feedback into thoughtful product design.
• Conduct user experience (UX) research by interviewing clients and internal stakeholders, gathering additional client feedback from Client and Sales teams, and conducting innovation sessions.
• Identify friction points, articulate core problems, and scope initiatives.
• Investigate build, partner, buy methods to solve problems; develop and run pilot projects with available AI applications or software.
• Recommend solutions, articulate changes to business logic or processes, and bring stakeholders along the product development cycle.
• Document current and future states with diagrams, functional requirements, user stories.
• Investigate and analyze financial and business data to help determine the right solution.
• Work closely with developers to ensure execution of work, triage user stories, and remove blockers for the team.
• Test features, enhancements, and bug fixes before they land in users' hands.
• Use measurement and analytics pre- and post-launch of features and enhancements to communicate impact.
• Author product guides and contribute to marketing materials; influence the change management associated with a given project.

Requirements

• 6+ years of experience in a private markets product management, portfolio management, or client relationship role.
• An analytical, problem-solving mindset, process-oriented.
• Self-directed, proactive.
• Excellent communication skills.
• Ability to work in a fast-paced, team-spirited environment with a strong attention to detail and little guidance.
• Comfortable with ambiguity as client and business needs change, enjoy an iterative environment.
• Champion of user or human-centered design.

Nice-to-Haves

• Familiarity with typical product management tools such as Jira, Confluence, Figma, Pendo.

Travel Requirements

Not applicable.

Benefits

At Hamilton Lane, we offer a comprehensive suite of benefits and services to support our employees' physical and emotional health, career development, family support, and financial wellbeing.

• Healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.
• Tuition and certification reimbursement programs, continual education and development trainings.
• Paid time off to volunteer, compensation for referring qualified candidates, adoption reimbursement program, paid time off for new parents and newlyweds, travel support for nursing parents.
• Retirement programs, employee stock purchasing plan.